24 Oct
Customer Project Manager
Vacancy expired!
Customer Project Manager
BCforward is currently seeking highly motivated Customer Project Manager for an opportunity in Remote Position Title Customer Project ManagerLocation RemoteExpected Duration 24+ Months with possibility of extension or Permanent Job RequirementsRequirements: 8am-5pm Pacific, M-F Work from home Great interpersonal skills Proven resourcefulness in proactive triage and issue resolution Ability to work independently, but knows when to escalate Experience working in a technology support Customer centric Previous experience with Service Now, or a ticketing system Ability to interact and work with a large team of diverse people Helpdesk experience a plus Responsibilities: Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects.Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems.Responsible for business as well as team management.Expert: Applies advanced subject matter knowledge to complex business issues, and is regarded as a subject matter expert.Frequently contributes to the development of new ideas and methods.Works on complex problems / projects where analysis of situations or data requires an in-depth evaluation of multiple factors.Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.Leads and provides expertise to functional project teams and may participate in cross-functional initiatives.May provide mentoring and guidance to lower level employees.Acts as an expert providing direction and guidance to process improvements and establishing policies.First Level University degree.7+ years in project management roles or in like roles/businesses.Demonstrates an in-depth understanding of key Services? operational policies, processes and methodologies applicable to project management.Speaks with authority to most layers of depth related to project management methods.PMP Certified About BCforward:BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.www.BCforward.com Interested candidates please send resume in Word format Please reference job code 151181 when responding to this ad.Vacancy expired!