25 Oct
Associate Service Engineer
Vacancy expired!
- Perform hands on hardware break-fix on multiple storage platforms (after a short training period)
- Schedule service calls and coordinating delivery of parts
- Assist with installations (unboxing, lifting, racking/stacking, installing, etc.).
- Frequently lift and move up to 20 pounds and occasionally lift and move up to 50 pounds
- Will be required to interact and influence IT Customers and TSP technical team members, including presales, services, and support organizations.
- Impact extends to customer technical representatives including systems administrators and technical managers.
- Maintain flexibility to travel outside of the coverage area when required Formal and Informal training towards certifications would be considered for a qualified candidate.
- On-call Rotation 24/7/365
- Hardware troubleshooting experience (in work experience, military experience, or just the "go-to" person that all your friends/family go to for technical help!).
- Good job stability must be reflected on resume.
- Degree in computer science, information technology, or any technical field preferred.
- Positive attitude, professional, self-motivated, and fast learner.
- A strong sense of urgency, time management, and customer-facing skills are required.
- Must have a general understanding of Microsoft Outlook and demonstrate professional communication skills (phone/email/in-person).
- Reliable transportation and valid driver's license.
- Must be available for on call/standby coverage (nights and weekends).
- U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
- Mandatory COVID Vaccination
Vacancy expired!