25 Oct
Curam Configuration Analyst
Vacancy expired!
- Identify and implement necessary configuration items for the Cúram CGISS module and determine the appropriate configuration settings to support the client’s project implementation.
- Work closely with developers and business representatives to add and revise appropriate security-based user roles for each user type, work with county and state level system administrators to ensure correct user configuration; and develop requirements, test, and coordinate the implementation of new or changed user roles.
- Review project design documentation to assist with creation of new roles as well as additions/changes needed to user configuration data.
- Participate in meetings with development staff and business experts, participate in updating/modifying and configuring settings, and assist developers with the case transfer process.
- Assist counties and other staff with reporting and browser issues, and provision user accounts for test environments.
- Reset and unlock passwords for test environments, and this work must consider security protocols to design solution strategies.
- Provide status reporting, conduct quality assurance monitoring, and ensure adherence to the client’s policies and procedures.
- 2 Years: Must have working knowledge and understanding of the Cúram product configuration structures.
- 2 Years: Ability to research, analyze and interpret automated system issues.
- Ability to communicate clearly and concisely in oral and written form with staff at all levels using excellent telephone etiquette and skills.
- 2 Years: Must be familiar with the organizational structures within county departments of social services and state offices.
- 2 Years: Experience using the Cúram suite of products.
- 1 Years: Familiarity and experience with Remedy or ServiceNow (SNOW)
- 1 Years: Familiarity with the North Carolina Identity Management (NCID) system
Vacancy expired!