25 Oct
IT Support Technician
Vacancy expired!
IT Support Technician in Fargo, NDKelly Services is currently seeking an IT Support Technician for one of our top clients in Fargo, ND.This is a short term contract position; client is needing support for 12 weeks in length. This requires candidates to be onsite, however will be providing both onsite and remote support. Pay is up to $28/hr.
- Supports and assists with the day-to-day operations of the Information Technologies Department by administering support of personal computers.
- Assists in the operation of computer networks by installing hardware such as PCs, laptops, printers, mobile devices, phones, and cabling systems.
- Prepares new computers for installation including loading operating systems, application software, and installing necessary hardware, which includes adding video cards, memory, and accessories.
- Diagnoses and repairs personal computers, mobile devices, and other various hardware.
- Assists in the operation of computer networks by installing, configuring, and supporting hardware such as PCs, laptops, printers, mobile devices, phones, credit card devices and cabling systems.
- Prepares new computers for installation including loading operating systems, application software, and installing necessary hardware, which includes adding video cards, memory, and accessories.
- Diagnoses and repairs personal computers, mobile devices, and other various hardware.
- Sends units out for repair and ensures the repair is accomplished in a timely manner.
- Uses and assists in the administration of PC lifecycle configuration management software for inventory, software distribution and installation, patch deployment, imaging, and remote support of PCs, laptops, and mobile devices.
- Provides phone support as part of the IT Helpdesk and works with PC users on hardware and software problems.
- Develops and maintains effective working relationships with customers, vendors, and others related to the company.
- Promotes and maintains the identity and reputation of BSE, ensuring customer satisfaction and addressing problems and complaints as they arise.
- Initiates timely communication with the supervisor regarding personal computers and related measures as defined by the supervisor.
- Provides accurate, timely documentation of expenses and other information as requested.
- Provides input or recommendations to the department budget.
- Researches and analyzes various topics and function of the department.
- Performs other duties as assigned by supervisor or designate.
- Two-year degree in Computer Technology or the equivalent in work experience.
- Four-year Computer Technology degree preferred.
- Knowledge of Windows desktop PC's is essential.
- Experience managing additional OS's such as OSX, iOS, Android, iPadOS, and others preferred.
- Experience working with computers in a WAN environment is helpful.
- Working knowledge of Microsoft Office and O365, Internet, email and SAP software preferred.
Vacancy expired!