Bilingual Medical Case Manager

Job Description

• Meet with each assigned client to determine client needs based on individual’s situation.
• Work with client to determine what needs to be done to help client enter/remain in HIV primary care.
• Help client decide which of the tasks that need to be completed by the client, and which by the case manager.
• Refer client to providers who can help client to achieve his/her goals.
• Maintain contact with providers to ensure client has completed referral process.
• Contact service providers when client has difficulty in accessing services from that provider.
• Follow-up with client to make sure that service has been provided.
• Coordinate care of assigned clients with that of other service providers who provide care to the client, such as substance abuse treatment centers and mental health professionals.
• Communicate with each client on a regular basis to determine which needs have been met and to identify any new needs.
• Meet with each client every six months to review client’s situation.
• Revise service plan with client to reflect any changes in client situation.
• Determine with client the client’s level of self-sufficiency and stability in HIV primary care.
• Discharge client from case management if client is self-sufficient and stable in HIV primary care using agency processes.
• Provide advocacy for clients as needed.
• Conduct outreach and case finding activities as needed to keep clients connected to care.
• Collect and submit data reports at designated intervals for program monitoring and evaluation.
• Input and maintain client level data in designated data system.
• Participate in weekly multi-disciplinary case conference meetings.

Qualifications

• One year of experience inhuman services field or commensurate experience with HIV positive individuals.
• Must be able to function independently, be self-motivated, be able to work well with individuals from a variety of socioeconomic groups, and highly organized.
• Knowledge of community resources helpful.
• Must have a valid driver’s license and reliable transportation for commuting to the Ypsilanti office and essential job functions.
• Basic computer literacy required, particularly in Microsoft Word and Excel.
• Bilingual preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.