04 Nov
Junior Help Desk Associate
Missouri, Kansas city , 64101 Kansas city USA

Zachary Piper Solutions is seeking an JR. Help Desk Associate to join a top technology company supporting the Marine Corp in Kansa City, MO.Responsibilities of the JR. Help Desk Asscoiate include: • Responsible for front-end user desktop support across multiple Military installations worldwide. • Providing IT support for various devices and technologies. • Executing scripts and answering phone calls. • Troubleshooting, resolving, and or escalating technical issues. • Corelate events and incidents for management of IT services. Required Qualifications of the JR. Help Desk Associate include: • 1 +year of IT experience • Experience with troubleshooting, support for IT devices. • Security+ CE or similar certifications. • Active Secret Clearance. Preferred Qualifications: • Prior military experience. • Active Secret Clearance.Compensation and Benefits for the JR. Help Desk Associate include:• Salary Range: $48,000-$52,000 depends upon experience • Full Benefits: PTO, Paid Holidays, Health Care, Dental, Vision, 401k. Must have active Secret ClearanceKeywords: Help Desk, Tier 1, Secret Clearance, Clearance, Secret, Security+, Troubleshoot, Information Technology, IT, Front-end, Military, Kansas City, Missouri

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