04 Nov
Systems Engineer III - VOD Systems
Vacancy expired!
- Technical engineer responsible for owning and driving end-end operational performance of VOD services for assigned regions
- As a technical engineer, set example for peer engineers and drive technical solutions outside of assigned regions
- Participate in on-call support
- Own, drive and lead troubleshooting efforts to mitigate and resolve customer impacting events - engage cross functionally as needed
- Technical lead for project deployments impacting assigned regions - manage Jira tasks, MOP development, scheduled maintenance requests, and technical lead for deployments
- Designs, implements, monitors, enhances and troubleshoots systems in assigned areas.
- Works closely with Headend operations staff on system design and configuration.
- Performs complex configuration and support of video equipment requiring senior level technical expertise (e.g. VOD streamers, back offices, storage, CDN, CMS, edge QAM)
- Provide Systems Administration & Troubleshooting of Unix and Linux operating systems.
- Coordinate maintenance activities and ensure accurate deployment with least customer impact
- Works with Engineering to design, develop, build, test, and deploy systems including audio, video, and other multimedia solutions
- Analyze and evaluate new or improved technical solutions (HW/SW)
- Identify, resolve, and escalate operational and design issues as required
- Perform detailed data analysis and recommend solutions to drive system efficiencies
- Perform detailed problem diagnosis, track, and update problems within trouble ticketing system
- Develop methods of procedures, processes, and plans required to meet operational metrics
- Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience
- Minimum of five (5) years of engineering work experience
- Minimum three (3) years of Systems Administration experience.
- Minimum three (3) years of experience working with advanced video technologies
- Minimum three (3) years of experience providing video operations support and provisioning
- Experience writing technical documents to support design & deployments, ie. MOP, Wire plans, etc.
- Hands on experience managing deployment life cycle
- Solid experience working with Unix and Linux operating systems.
- Advanced Knowledge of Motorola (DAC) and/or CISCO (DNCS) video delivery systems
- Experience with Amazon Web Services (AWS) or other cloud hosting providers such as OpenStack
- Advanced knowledge of VOD content management solutions / VOD back office solutions / CDN solutions / QAM solutions (MediaKind / Concurrent / Commscope / Synamedia / Other)
- Hand-on experience installing, configuring and monitoring relational databases (MySQL, MongoDB, Cassandra)
- Knowledge and experience with scripting; Shell, PERL, etc.
- Working experience providing 'on call' support on a rotating basis to resolve system/application issues after normal business hours
- Cable / Telecommunication industry experience
- Industry and vendor specific certifications and training (SCTE DVEP, IPEP, Cisco CCENT)
Vacancy expired!