04 Nov
Bilingual Compliance Analyst
Texas, Irving , 75063 Irving USA

job summary:Are you looking to join a company that is growing and has a great team oriented environment? How about a position that utlilizes the latest technology and loves to promote from within! We are growing rapidly and looking for team oriented profressionals that are passionate about technology. If this sounds like you please apply and let's talk! location: IRVING, Texasjob type: Permanentsalary: $65,000 - 80,000 per yearwork hours: 8am to 5pmeducation: Bachelors responsibilities:

  • Review customer-facing materials and communications written in Spanish to ensure proper translation of compliance requirements and for accuracy, correct sentence phrasing, grammar, and dialect.
  • Review, research and respond to customer complaints both in English and Spanish (based on the language used in the complaint).
  • Listen to recorded phone calls, both in English and Spanish, for compliance monitoring purposes.
  • Assist with the analysis and interpretation of regulatory compliance requirements specific to individual products and/or the overall Compliance Program.
  • Perform regular compliance monitoring activities.
  • Perform follow up and product reviews as needed to ensure corrective action plans have been adequately implemented.
  • Assist with state regulatory examinations.
  • Research product defects and assist with providing guidance for remediation.
  • Develop compliance business requirements for new functionality or remediation.
  • Maintain a current understanding of regulatory trends and changes in law to understand the impact to the business.
  • Assist with internal audits.
The essential functions of this role include:
  • working in a smoke free environment
qualifications:
  • Experience level: Experienced
  • Minimum 2 years of experience
  • Education: Bachelors
skills:
  • SQL (1 year of experience is preferred)
  • Jira
  • Bilingual (2 years of experience is required)
  • Financial Service
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


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