04 Nov
Service Desk Technician
Ohio, Akron , 44305 Akron USA

Make a difference Ciber Global wants you. Come build new things with us and advance your career. At Ciber Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

Job Description:
  • Must have experience with Service Desk - at least 5 years. More experience, the better
  • Remote folks will support globally
  • Talking on phone is highly preferred over chat. Must have no issue speaking directly to folks
  • Troubleshooting / Login/Domain
  • Citrix Experience/Rprt VPN is a plus
  • Must be able to communicate and think very logically
  • Ability to troubleshoot

Required Skills:
  • Active Directory
    • Security Groups
    • User groups \ Creation
    • GPO is a plus
  • 0365 support
    • SharePoint
    • One Drive
  • PC imaging & Deployment
  • Hardware Support
  • Customer Service
  • Windows 10 & Office 2016
  • Software installation and System troubleshooting
    • AutoCAD
    • Solidworks
    • Other engineering programs
    • Adobe
  • Multi-Function Printers \ Network Printers

  • Bachelor's degree or equivalent practical experience.
At Ciber Global our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Find a purpose Help clients embrace emerging technologies. Create inventive solutions and meet intriguing client challenges. Solve, fix, design and innovate. Be a part of something bigger by helping clients go digital, create engaging customer experiences and transform their business. Move ahead Our success as a company is built on practicing inclusion and embracing diversity. Ciber is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At Ciber, our differences are embraced and celebrated. Ciber Global is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Ciber is proud to be recognized as a National Minority Supplier. National MBE Certification has been issued to Ciber Global, LLC by the Michigan Minority Supplier Development Council. About Ciber Founded in 1974, Ciber partners with organizations to develop technology strategies and solutions that deliver tangible business value. Ciber Global is a consulting, outsourcing and business solutions integration provider and partner with offices across the United States and India. Ciber's strength is enhanced by its parent company, HTC Global, a growing technology innovation and execution leader with 11,000 employees worldwide. HTC Global helps its clients reimagine technology to reach business goals.

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