04 Nov
Archer SME - Retail - Fully Remote
North Carolina, Mooresville , 28115 Mooresville USA

Job Title: Archer SME

Location: Fully Remote

Duration: 6 month contract

Benefits: Medical, Vision, Dental; 401K

Job Description:
  • Enhance & maintain processes and workflows for systems within Archer GRC platform, including reports, iViews
  • Support the Engineering & Operations team through design, development, creation & implementation of the Use Cases within the eGRC application
  • Direct and provide guidance for the End to End configuration of new and existing Archer applications, including layout, workflow, reporting, notification, questionnaires, access controls, packaging, etc.
  • Prepare formal project documentation including requirements specifications, system design documents, current & future state diagrams, use cases and user manual
  • Assist business users during UAT, analyze and resolve production issues as needed
  • Work closely with business and engineering teams to assist in the requirements gathering, analysis, design and implementation of business processes and data migration into Archer
  • Provide technical expertise in Archer Modules such as: Issue Mgmt, Regulatory Mgmt, Policy Mgmt, Risk Mgmt, Vendor Management, Business Continuity, Operational Risk Mgmt
  • Assist in the configuration of RSA applications and questionnaires, layouts, reports, data imports and data feeds, campaigns, dashboards, notifications, package Installations and workflows
  • Provide support in troubleshooting production issues whenever required, such as access controls, performance issues and migration support
  • Attend scrum ceremonies, organizational training sessions and briefings
  • Drive innovation to enhance user experience and increase efficiencies

KEY RESPONSIBILITIES:
  • Direct and assist with the design and configuration of various components utilizing Archer core and custom modules
  • Collaborate with the engineering team to implement and support complicated client questionnaire requests and custom workflows
  • Participate in complete software lifecycle analysis, design, develop, test, and deploy solutions on enterprise Archer platform or other GRC tool.

SKILLS/ QUALIFICATIONS:
RSA Archer configurations, Archer administration and support, Other risk and workflow management tools (ServiceNow, MetricStream, SAP, BWise)
  • Bachelor s degree in Computer Science, Software Engineering, Information Technology, or related field required
  • Overall 5+ years of hands on Archer experience
  • Deep experience in the core Archer Solutions, as well as on-demand applications.
  • Expertise in design and implementation of Questionnaires and Questionnaire administration
  • Strong skill set using advanced features of Archer, GRC workflow tools
  • Experience in developing ad-hoc programs using scripting technologies
  • Good GRC knowledge with emphasis on Compliance, Audit and Risk Management modules
  • Strong analytical and design skills, including the ability to understand business requirements and translate them into efficient and effective technical designs that work well within large-scale, well-structured enterprise environments
  • Excellent trouble-shooting skills, with the ability to quickly identify and document the root cause of issues, and effectively communicate possible resolutions
  • Good communication and direct client interaction skills is critical

Other Desired Skills:Service Now, Open Source GRC solutions, Archer Certifications, Scripting technologies, Perl, Python, Unix/Linux Shell
  • Expertise in the configuration of data driven events, calculations, data feeds, data imports, and integrations with applications internal and external to Archer
  • Design of custom workflows and notifications
  • Knowledge about Data Feeds, RSA Archer installation, control panel configuration
  • Archer certifications are big plus
  • Good understanding of Object-Oriented Design and Design Patterns
  • Any other UI Design experience is plus.


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