04 Nov
Archer SME - Retail - Fully Remote
North Carolina, Mooresville , 28115 Mooresville USA

Job Title: Archer SME

Location: Fully Remote

Duration: 6 month contract

Benefits: Medical, Vision, Dental; 401K

Job Description:
  • Enhance & maintain processes and workflows for systems within Archer GRC platform, including reports, iViews
  • Support the Engineering & Operations team through design, development, creation & implementation of the Use Cases within the eGRC application
  • Direct and provide guidance for the End to End configuration of new and existing Archer applications, including layout, workflow, reporting, notification, questionnaires, access controls, packaging, etc.
  • Prepare formal project documentation including requirements specifications, system design documents, current & future state diagrams, use cases and user manual
  • Assist business users during UAT, analyze and resolve production issues as needed
  • Work closely with business and engineering teams to assist in the requirements gathering, analysis, design and implementation of business processes and data migration into Archer
  • Provide technical expertise in Archer Modules such as: Issue Mgmt, Regulatory Mgmt, Policy Mgmt, Risk Mgmt, Vendor Management, Business Continuity, Operational Risk Mgmt
  • Assist in the configuration of RSA applications and questionnaires, layouts, reports, data imports and data feeds, campaigns, dashboards, notifications, package Installations and workflows
  • Provide support in troubleshooting production issues whenever required, such as access controls, performance issues and migration support
  • Attend scrum ceremonies, organizational training sessions and briefings
  • Drive innovation to enhance user experience and increase efficiencies

  • Direct and assist with the design and configuration of various components utilizing Archer core and custom modules
  • Collaborate with the engineering team to implement and support complicated client questionnaire requests and custom workflows
  • Participate in complete software lifecycle analysis, design, develop, test, and deploy solutions on enterprise Archer platform or other GRC tool.

RSA Archer configurations, Archer administration and support, Other risk and workflow management tools (ServiceNow, MetricStream, SAP, BWise)
  • Bachelor s degree in Computer Science, Software Engineering, Information Technology, or related field required
  • Overall 5+ years of hands on Archer experience
  • Deep experience in the core Archer Solutions, as well as on-demand applications.
  • Expertise in design and implementation of Questionnaires and Questionnaire administration
  • Strong skill set using advanced features of Archer, GRC workflow tools
  • Experience in developing ad-hoc programs using scripting technologies
  • Good GRC knowledge with emphasis on Compliance, Audit and Risk Management modules
  • Strong analytical and design skills, including the ability to understand business requirements and translate them into efficient and effective technical designs that work well within large-scale, well-structured enterprise environments
  • Excellent trouble-shooting skills, with the ability to quickly identify and document the root cause of issues, and effectively communicate possible resolutions
  • Good communication and direct client interaction skills is critical

Other Desired Skills:Service Now, Open Source GRC solutions, Archer Certifications, Scripting technologies, Perl, Python, Unix/Linux Shell
  • Expertise in the configuration of data driven events, calculations, data feeds, data imports, and integrations with applications internal and external to Archer
  • Design of custom workflows and notifications
  • Knowledge about Data Feeds, RSA Archer installation, control panel configuration
  • Archer certifications are big plus
  • Good understanding of Object-Oriented Design and Design Patterns
  • Any other UI Design experience is plus.

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