04 Nov
Bilingual Product Manager
Texas, Irving , 75063 Irving USA

job summary:Are you looking to join a company that is growing and has a great team oriented environment? How about a position that utlilizes the latest technology and loves to promote from within! We are growing rapidly and looking for team oriented profressionals that are passionate about technology. If this sounds like you please apply and let's talk! location: IRVING, Texasjob type: Permanentsalary: $110,000 - 115,000 per yearwork hours: 8am to 5pmeducation: Bachelors responsibilities:

  • Work closely with multiple departments to deliver new product features and enhancements.
  • Gather product requirements from appropriate sources and author both business and functional requirements, when necessary.
  • Assist in managing the Product Request (PR) process and the enterprise priority list.
  • Conduct user acceptance testing for admin systems and front-end websites (desktop, tablet & mobile).
  • Create plans for and conduct customer research in person at partner branch locations as well as via available customer research tools and methodologies.
  • Propose solutions and consider timeliness, effectiveness, and practicality in addressing client & partnership needs.
  • Stay abreast of production support issues and maintain communication with appropriate stakeholders, clients and partners.
  • Review and test user-paths on the consumer facing website; present findings relative to improved user-experience recommendations and document problem scenarios which arise.
  • Maintain and update the Retail branch product roadmap based on new requests from various business stakeholders, clients and partners.
  • Create new product enhancement requests for improving the overall user & customer experience such as reducing time to complete the application and adding new features for the customers to self-service.
  • Assist in identifying new CX product enhancements and projects.
  • Assist in Project Management duties as needed for new projects
  • Propose CX solutions to problems and consider timeliness, effectiveness, and practicality in addressing client & partner needs.
The essential functions of this role include:
  • working in a smoke free environment
qualifications:
  • Experience level: Experienced
  • Minimum 5 years of experience
  • Education: Bachelors
skills:
  • Product Management (3 years of experience is required)
  • Program Management (2 years of experience is required)
  • Project Manager (2 years of experience is required)
  • Financial (3 years of experience is required)
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


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