19 Nov
HVAC Service Technician
New Mexico, Albuquerque , 87101 Albuquerque USA

Vacancy expired!

Signature Heating, Cooling, Plumbing & Electrical

We at Signature Heating, Cooling, Plumbing provide quality service in Albuquerque and its surrounding areas. It is our team’s goal to recognize the HVAC repair, service, and installation needs of our customers while providing quality service and professionalism they deserve. Our Goal is always to provide the best in quality and to be recognized as a leader in our community!

Benefits

401(k) / Retirement Savings

Life Insurance

Dental insurance

Health insurance

Short-Term Disability

Vision insurance

Paid Time Off

$2,500 Sign On Bonus

Responsibilities

Service, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.

Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and work is completed with a 5 star experience to our customers.

Be available to work nights or weekends, as scheduled or as needed, to provide emergency service needs of our customers.

Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.

Maintain proper stock, parts, tools, and safety equipment in the vehicle.

Understand company pricing and generate appropriate customer invoice at job site. Electronically process credit card payments. Obtain customer signature at completion of job. Obtain correct customer information including email address.

Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.

Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is need to correct.

Participate in any paid training Rite Way determines relevant to your HVAC technician role. These trainings may or may not be during normal work hours.

Crawl / work inside duct work & confined spaces

Identify and report to Service Manager potential opportunities for additional business (newer system, service contracts, and additional services).

Requirements

Minimum of two years experience for Service Technicians and minimum one year for Maintenance Technicians. Or education/training in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues.

Good analytical skills and attention to detail with ability to read and interpret plans, and manuals.

Experienced with use of technology. Must be adapt to entering time using software, uploading phots, and other job data. Software we use is Service Titan.

Excellent customer service skills with desire to exceed customer expectations.

Ability to work independently in a timely manner, making sure job is done correctly the first time.

Well groomed, neat appearance

Valid driver’s license and clean driving record

Must be able to pass drug test and background check

Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces.

Observe all company procedures and safety rules

Work as part of our team to ensure customer satisfaction

Must be available for on-call shift rotation

Vacancy expired!


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