21 Nov
California,
Newark
, 94560
Newark
USA
Vacancy expired!
Job Description: Sr. IS Analyst will perform Windows system administration for laboratory-based computer systems used to control laboratory instruments (instrument controllers). The IS Analyst will work closely with scientific functional groups to install, configure, test, maintain, and troubleshoot lab workstation hardware and software.
This position will support upgrading client's lab IT assets from Windows 7 to Windows 10 and to ensure proper instrument data management. The role will also work on general lab IT system problem tickets as reported by lab scientists.
Typical activities will include:
Windows Upgrades: Configure and deploy Windows 10 based laboratory systems using internal pre-defined lab image to support laboratory instruments in an AWS connected environment
Work with scientists for functional testing and acceptance.
Maintain IT asset inventory systems.
Lab Data Remediation: Configure data management software to automate movement of data from lab instrument computer systems to internal enterprise file shares.
General Ticket Resolution: Actively respond to incidents and requests for all laboratory software and systems. Perform system administration of both local and enterprise laboratory software and systems including: user account management, license management, Tier 1 incident response and troubleshooting.
Documentation: Use ServiceNow to track service requests and/or escalate issues when necessary and to keep group asset inventory up-to-date.
Additional tasks may include:
Physically inventory of laboratory computers and reconcile with laboratory inventory system
Support corporate deployments of anti-virus, remediate vulnerabilities, and support monthly software patches to laboratory computers
Partner with Instrument vendors on system requirements, license migrations, setups and configurations for new systems as well as upgrades to existing systems.
Support network segmentation efforts for non-AD-joined lab computer assets
Develop and maintain administration tools for the Enterprise Benchtop team primarily in PowerShell, VBScript, C#, ASP.NET, Python, SQL, and IIS
Required Experience
3-5 years experience with Windows administration. Experience in a life science, laboratory, and/or regulated (GLP, Google Cloud Platform, GMP) environment is highly desirable.
Windows Operating systems Win10, Windows Server
PC/Laptop Hardware maintenance
Software/Hardware trouble-shooting
Networking skills TCP/IP, Windows Domains, Network configurations
Excellent communication, customer relations and problem-solving
Ability to work autonomously with follow-through to completion and documentation
Organizational skills sufficient to multi-task in an extremely fast-paced environment with changing priorities. Ability to lift 45 lbs.
Related Skills
Experience working with AWS (EC2/S3/Glacier) environments
Work experience in research laboratories and regulated environments
Preferred experience with administration of LIMS, ELN, and Waters systems
Preferred experience with ITIL, ServiceNow
Experience working in a GxP/GMP environment
Experience supporting/troubleshooting laboratory systems such as HPLCs, Mass Specs and various other lab instruments
Scripting Powershell, Batch, Python
Highly Desired Skillsets:
Hyper-V
GPOs
Firewall rules
Microsoft Azure
This Client requires all staff, staff augmentation external workers, and certain other external workers, in the United States to be vaccinated from COVID 19 as a condition of assignment In accordance with applicable law, Client will provide reasonable accommodations to staff augmentation external workers who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Client, its operations, or its staff.Required Skills: TCP/IP, WINDOWS DOMAINS, NETWORK CONFIGURATIONS; SERVICENOW; WINDOWS 7 & 10; GMP VALIDATION, TROUBLESHOOTING, LABORATORY; ITIL, EC2, AWS. Don't hesitate! Submit your resume today. SMCI is an EEO employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, disability, age, genetic information, marital status, military, and veteran status. Members of minority groups, Vietnam Era Veterans and individuals with mental or physical disabilities are encouraged to contact us regarding employment opportunities. In addition, in order to support the provision of business to minority-owned and Women-owned businesses (MWBE), such MWBE are encouraged to contact us regarding subcontracting business opportunities with our firm. (No third parties, please)(H1 sponsorship currently unavailable)(Local candidates only, please)
Vacancy expired!
