23 Nov
Windows VOIP Tech Support
Massachusetts, Northborough , 01532 Northborough USA

Vacancy expired!

Position Summary:Supports the technical and application needs of the business unit. Works under the direction of the business leadership within an interdisciplinary system. Assists in the maintenance, deployment, and operation of information systems and applications for the business unit.Primary Responsibilities:1. Assist with set up, management and continuous maintenance of information and application systems.2. Ensure the security of information is consistent with HIPAA and HITECH guidelines.3. Maintain, coordinate, and manage the business units telecom system to continuously meet the needs of the business.4. Facilitate program telecom and fax setup and modification requests to include IVR, user and call center setup.5. Work closely with pharmacy leadership to maintain and update pharmacy information systems and application.6. Coordinate with pharmacy leadership to maintain and facilitate requests for data reporting as required for the business.7. Coordinate with pharmacy leadership to maintain and ensure device maintenance and update as it applies to pharmacy operations and logistics systems.8. Recommend information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, anticipating requirements.9. Act as the point of contact within the business unit to implement corporate level IT changes.10. Assist with managing, maintaining, and testing all system redundancies to include telecom and internet ensuring business continuity per the organizations Business Continuity Plan (BCP) and policies.11. Manage administrator duties to include setting up new user configurations, new user profiles and programs within the server/domain, information systems access and e-mail.12. Assist with end user needs related to the applications supported by the business unit.13. Complete projects by coordinating resources and timetables with user departments and data center.14. Verify application results by conducting system audits of technologies implemented.

Vacancy expired!


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