25 Nov
Service & Measure Tech- Replacement Windows
District of Columbia, Washington 00000 Washington USA

Vacancy expired!

SERVICE AND MEASURE TECHNICIAN

Vytex Windows in Laurel, MD is looking for a Technician to measure for our replacement windows/doors and provide service on Vytex products. Our Techs measure, diagnose, trouble shoot, adjust, inspect, repair, and replace parts on all Vytex products while at customer homes. You must have a strong mechanical aptitude, excellent driving record, and be available for periodic overtime. You also must have a strong focus on customer service, quality, and safety.

TECHNICAL MEASURE RESPONSIBILITIES:

Accurately measure dimensions and determine installation processes for windows and doors

Provide installation solutions that match customer expectations of cost effective, installed window and door replacements

Confirms details within the quoted sales contract to assure customer expectations are in alignment with product and installation process

Provide accurate measurements and documentation of job-related circumstances in a timely fashion

SERVICE RESPONSIBILITIES:

Service and repair previously installed Vytex products

Analyze customer situations, determine corrective action to be taken and verify the action has fixed the situation in an efficient and cost effective manner

Keep team members informed as needed of customer interactions and actions taken

Follows established processes, making recommendations for process improvement

Keeps service area neat and organized

Requests material replenishment as needed

COMMON RESPONSIBILITIES:

Completes and submits required paperwork that is neat, accurate, thorough, and completed in a timely manner

Portrays a professional image with clothing, vehicle, and personal actions within the home

Provides a high level of customer satisfaction

QUALIFICATIONS AND SKILL REQUIREMENTS:

High school diploma

2 to 3 years of experience with window installation

Work experience with basic construction techniques; good knowledge of basic construction and building materials; knowledge of the terminology of the industry

Demonstrated interpersonal communication skills; strong listening & empathy skills

Diagnostic skills: assessment, problem solving and decision making

Organizational skills for managing work schedules, job priorities, and stock levels

Basic math skills

Ability to work independently

Willingness to work variable work schedules

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Vytex Windows provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Vacancy expired!


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