Order Fulfillment Clerk (Seasonal)

Honolulu Cookie Company is dedicated to our outstanding product, and we're proud of our amazing team. We are now searching for new members to join our Order Fulfillment Team! Thank you for taking the time to learn more about the opportunity below:

SUMMARY: Responsible for performing production duties (picking, packing, and shipping) and assisting management to ensure that orders are processed in an efficient, organized, and timely manner. Expected to understand all aspects of the physical fulfillment of orders. Required to assist in order processing and printing of shipment labels, depending on order volume.

DUTIES AND RESPONSIBILITIES:

Will include but not limited to the following:

Adhere to and exemplify behaviors aligned with company core values.

- Ho’ohana: We work with Passion & Purpose

- Pono: We Choose to Do What is Right

- Laulima: We Work Together

- Mālama: We Care

- Kuleana: We Take Ownership & Responsibility

Fosters a sense of teamwork and collaboration by supporting an employee culture that is aligned with HCC values and operating principles. Ensures all employees are treated consistently, fairly, ethically, and respectfully

Consistently follow departmental directions and adhere to all product specifications, food safety and quality

Ability to follow standard operating procedures to ensure that production requirements and standards are consistently met

Fulfill (pick, pack, and ship) all orders accurately and in a timely manner

Responsible for adhering to all Good Manufacturing Practices (GMP’s)

Efficiently assemble orders while following quality standards

Rotates among duties within the order fulfillment area including, picking, packing, shipping label printing, ice gel/shipping supplies replenishment, “makes” production, and pallet building

Maintain workstation in a clean and organized condition

Move product using the WMS System and conduct cycle counts

Examine and verify products across multiple stages of the fulfillment line to ensure correct item, count and label

Conduct pre/post-operational daily tasks including ordering finished products, completing daily order and inventory logs, and replenishing shipping supplies

Assist in order processing using various computer shipping programs:

- Organize and separate customer packing slips/invoices based on fulfillment processes

- Perform quality control of orders to ensure errors are corrected before reaching fulfillment production

- Distribute master pick lists and packing slips to designated fulfillment production areas

- Print shipping labels

Assist Customer Service and Revenue centers in researching orders not received or damaged to achieve quick resolution

Assist in training new employees on company and department policies and procedures

Meet and exceed company standards on a consistent basis

Consistently demonstrate a sense of urgency

Communicate suggestions, ideas, and solutions to management to improve current operations

Cross train with other department members for maximum flexibility

Perform all other Order Fulfillment related tasks as assigned

Willing to work flexible hours and overtime as required

EDUCATION/EXPERIENCE:

High school diploma or equivalent

SKILLS:

Represent the company brand image and share aloha to all customers, business partners, and co-workers at all levels throughout the company

Must demonstrate strong attention to detail with the ability to multitask in a fast-paced work environment

Strives to achieve company goals and objectives in service, branding, sales, and customer commitment.

Strong communication and teamwork skills

Strong work ethic and attention to detail

Able to prioritize tasks

Able to read and understand various documents, forms, and reports

General computer skills

Basic arithmetic skills

Customer service oriented with a positive attitude

PHYSICAL DEMANDS:

Able to stand/ walk for up to 8-10 hours

Able to frequently push, pull, bend, and reach throughout the scheduled work shift

Able to lift and/or move up to 25 lbs.

Absence: Order Fulfillment Lead shall cover /perform duties during absence.

SPECIAL EVENT

Please join us THIS SATURDAY as we search for:

-Order Fulfillment Clerks (Seasonal)

-Delivery Drivers (Full Time)

-Receiving Associates (Full Time)

We can't wait to meet you!

WALK-IN INTERVIEW INFORMATION:

DATE: Saturday, October 16th, 2021

TIME: 9:00am to 12:00pm

INTERVIEW LOCATION:

255 Sand Island Access Road

Honolulu, Hawaii 96819

IMPORTANT INFORMATION:

- Please look for a company representative at the front gate for sign in

- Applications will be provided on site

- Please come prepared ready to meet and interview with our hiring staff!

- Please be advised that there may be a wait time

All job summaries and other positions are available to view/apply for at: www.honolulucookie.com/careers

TO APPLY:

1. Send application and or resume to hr@honolulucookie.com in PDF or Word format and write "Order Fulfillment Clerk (Seasonal)" in the header. Applications are available on our website at https://www.honolulucookie.com/careers

2. OR Apply through our website portal, also at https://www.honolulucookie.com/careers and click APPLY HERE

Mahalo for your interest in our company, we look forward to hearing from you!

EEO/AA/DISABLED/VETS