Hostel Guest Services Associate

HI New Orleans Hostel is hiring Guest Services Associates - Evenings Full or Part time, as well as Overnight Part Time.

full flexibility on weekends & holidays required

We are a newly renovated International Hostel located on the edge of the French Quarter welcoming tens of thousands of guests annually into our beautiful designed and thoughtful rooms & common spaces. In line with the HI USA mission, HI New Orleans' primary goal is to promote cultural understanding. We do this by helping our guests from different countries and backgrounds get to know each other, and by striving to immerse our travelers in local perspectives of the cities they visit. Each of our hostel staff members will play a vital role in helping us introduce guests to New Orleans' vibrant culture and communities. 

Guest Services Associates are tasked not only with the day-to-day reception duties of the front desk, but also with being proactive, engaging, and dynamic individuals who positively represent our values and excellent customer service to our guests. Guest Services Associates, while generally hired to into a primary role (i.e., AM/PM Associate, Overnight) will be trained on all duties within the whole department and asked to cover other shifts if called upon. The Hostel is a dynamic work environment where we seek to support each other to achieve the highest level of guest satisfaction. Beyond having the skills for the job, a successful candidate will have an enthusiastic attitude, work to elevate the whole team, and embrace positive communication of both accomplishments & challenges.

Hourly rate is $13.50 ($14.50 for Overnight Shifts) Full and part time employees working 20+ hours are eligible for medical, dental, vision, life, disability, sick and vacation pay, floating holidays and 403b with employer matching. Waiting periods apply.

COVID 19 Considerations: HI USA will require a COVID19 vaccination for all employees. Applicants will be required to provide proof of vaccination prior to hire.

To apply for Guest Services Associate FT or PT (evening shifts between 3p-12:30pm): https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f9ccce6c-5fa9-4b3d-bdbc-794775e1030b&ccId=19000101000001&jobId=420517&source=CC2&lang=enUS

To apply for Guest Services Associate OVERNIGHT PT (11pm-7:15a): https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f9ccce6c-5fa9-4b3d-bdbc-794775e1030b&ccId=19000101000001&jobId=420483&source=CC2&lang=enUS