28 Nov
Refresh Technician
Vacancy expired!
- Contract-to-Hire (they have the right to convert at 3 months). CNs must be interested in the conversion.
- Refresh both Apple and PC devices
- Image systems to company standards
- Back up/transfer data between both PC and Mac platforms
- Install and configure software requested by client (MS Office 365, Adobe Creative Suite, VPN software, etc.)
- Set up and configure shared drives and network printers on both platforms
- Utilize resources to assist in troubleshooting or escalating issues
- Empathize with users to establish greater customer service
- Friendly response and ownership of issues and requests
- Adhere to company and business unit policies and standards
- Hungry for career advancement
- Friendly and approachable demeanor and professional appearance
- Knowledge of and experience troubleshooting Windows 7 and macOS in an enterprise environment
- Basic knowledge of TCP/IP protocol, Microsoft Exchange, Active Directory, and Cisco VoIP
- Experience with Parallels and VMware virtualization
- Strong emphasis on customer service and people skills
- Ability to work and multitask in a fast-paced and deadline-driven environment
- Detail oriented
- Adaptable with an innovative mindset
- Strong sense of urgency
- Able to effectively time-mange and prioritize tasks
- Business Casual Dress
- Reliable transportation
- Lift, carry and transport computer equipment
Vacancy expired!