28 Nov
Refresh Technician
California, Anaheim , 92801 Anaheim USA

Vacancy expired!

  • Contract-to-Hire (they have the right to convert at 3 months). CNs must be interested in the conversion.
SUMMARYTechnicians are responsible for building, staging, and deploying Apple and PC devices. RESPONSIBILITIES
  • Refresh both Apple and PC devices
  • Image systems to company standards
  • Back up/transfer data between both PC and Mac platforms
  • Install and configure software requested by client (MS Office 365, Adobe Creative Suite, VPN software, etc.)
  • Set up and configure shared drives and network printers on both platforms
  • Utilize resources to assist in troubleshooting or escalating issues
  • Empathize with users to establish greater customer service
  • Friendly response and ownership of issues and requests
  • Adhere to company and business unit policies and standards
REQUIREMENTS
  • Hungry for career advancement
  • Friendly and approachable demeanor and professional appearance
  • Knowledge of and experience troubleshooting Windows 7 and macOS in an enterprise environment
  • Basic knowledge of TCP/IP protocol, Microsoft Exchange, Active Directory, and Cisco VoIP
  • Experience with Parallels and VMware virtualization
  • Strong emphasis on customer service and people skills
  • Ability to work and multitask in a fast-paced and deadline-driven environment
  • Detail oriented
  • Adaptable with an innovative mindset
  • Strong sense of urgency
  • Able to effectively time-mange and prioritize tasks
  • Business Casual Dress
  • Reliable transportation
  • Lift, carry and transport computer equipment
• Additional languages a plus but not required

Vacancy expired!


Report job