30 Nov
Technology Support Specialist
Vacancy expired!
- Identifies, diagnoses, and resolves technical issues for users of the network; communicates solutions to end-users.
- Delivers, tags, sets up, trains, installs, and assists in the configuration of end-user PC desktop hardware, software and peripherals.
- Coordinates timely repair of equipment covered by third-party vendor maintenance agreements.
- Creates materials for end-user training and frequently asked questions (FAQs).
- Provide hands-on training and assistance in technology through demonstration.
- Provide computer hardware, installation, configuration and troubleshooting for the end-users.
- Support applications for use within the environment.
- Acts as a technical resource in assisting users to resolve problems with equipment and data.
- Handles purchase orders and receiving for the technology department.
- Perform other duties as assigned.
- Minimum three (3) years experience in technology in public education or the public sector, preferred. High school diploma or equivalent is necessary.
- Hands-on experience in technology in public education or private sector.
- Must possess excellent analytical and problem-solving skills.
- Must be cooperative, congenial and customer service oriented Ability to read, write and communicate effectively.
- Ability to work in an environment with frequent interruptions.
- Ability to work independently and make sound decisions Ability to handle confidential information.
- Associates degree in computer technology or equivalent experience is necessary Certification in specialized areas of technology
- Cutting Edge Technology and Innovation
- Career Growth Opportunities
- Employee-Centric Environment
- Comprehensive Benefits Package
- Holiday and Vacation
Vacancy expired!