Implementation Consultant IV

RESPONSIBILITIES:1. Under general supervision, analyze and determine client conversion requirements for Fiserv'sACH Outsourcing Utility.2. Provide consultation to the client before, during and after conversion, including the developmentof new procedures the conversion may need.3. Interpret client's existing systems and workflows, through and including the balancing ofconversion data.4. Provide training to the client before, during and after conversion, including the correct use of thesystem and on-line terminal assistance, as well as daily application balancing procedures.5. Provide assistance to client before, during client user acceptance testing (UAT).6. Communicate progress and any potential problems to Fiserv management for awareness and/orresolution.7. Provide application support as required.8. Identify opportunities for process improvement.9. Present product demos as needed.10. Completes other duties as assigned. Essential FunctionsThe above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.QUALIFICATIONS:Education: Bachelor's Degree in Business Administration, Computer Science or equivalent education in a related discipline is required. Related work experience can be substituted for educational requirement.Job Related Experience:Typically requires five or more years' experience in the financial services industry and delivering softwaredevelopment and integration projects to clients.Functional Area Skills/Knowledge: Exposure to ACH Operations and the PEP+ product is a MUST. Strong working knowledge of ACH processing, with detail understanding of NACHA rules and regulations. Solid understanding of various Software Development Life Cycles (SDLC) and all aspects of application phases from design through deployment. Including but not limited to Models: Agile, Iterative and Incremental, Waterfall. Must demonstrate experience working with third party systems. Familiar with relevant business issues as they impact overall project plans. Excellent communication and reading comprehension skills. Able to integrate product knowledge with technical knowledge. Ability to assist in functional testing and support of products already in production. Able to learn new applications and new platforms as needed. The individual must possess the following competencies:o Creativityo Action Orientedo Dealing with Ambiguityo Integrity and trusto Peer relationshipso Personal LearningWORKING CONDITIONS: General office environment. Stressful situations may occur occasionally. No specific physical requirement. Occasional travel is required.