27 Dec
Colorado,
Greenwoodvillage
, 80110
Greenwoodvillage
USA
Vacancy expired!
JOB SUMMARYThe Senior Manager, Business Lead position will play a crucial role in the evolution of the Self-Service Products and Platforms (SSPP) team as we evolve to a more multi-disciplinary, outcome-focused organization. This role will be accountable for delivering software solutions within the broader SSPP organization, the Business Lead will, over time, seek to invest in their organization's ability to consistently meet both external stakeholder and internal team needs. This role will be responsible for developing a high performing organization by creating and fostering an iterative and continuously improving environment.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently supports all efforts to simplify and enhance the customer experience.Deliver solutions, within budget and pursuant to business constraints. Manage new projects and priorities, constantly validating that the team is aligned and focused on delivering outcomes.Contribute to the Technical execution and final decisions for all software solutions created (includes product definition, user experience and information architecture, software architecture, software design, testing, automation, analytics and instrumentation).Responsible for the quality and performance of all software solutions created.Develop an organization that supports outcome-based delivery, resolving technical debt, responding to production issues, improving quality, and investing in predictability.Collaborate with internal and external organizations to receive input and to build alignment on Technical execution of solutions.Leverage centralized organizations and functions appropriately and where it brings increased efficiency to the team.Align team to departmental such as instrumentation, universal design, brand and experience consistency as well as advocates for deviations from defaults where beneficial to the team. Build, maintain, and iteratively improve the cross-functional and lean team with a diverse set of roles that is designed to effectively deliver outcomes.Develops processes for cross-functional skills development within team.Manage high performing teams by leading, developing, training and providing effective coaching to attract and foster talent.Upholds team operating rhythm to enable data-driven iterative improvement. Ensures that the team is changing and iterating as a cohesive, inclusive unit.Develop and operationalize a communication plan that ensures alignment with internal and external teams.Provides written guidance to the Business Enablement team for reporting, forecasting and budgeting cycles.Create routine communications for executive consumption regarding roadmap delivery, platform/feature quality and team performance.REQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishExpert on product and outcome. Seeks learning opportunities and is not above any of the details.Understands where the customer and industry is going and how our products must adapt to meet those needsDelivers big meaningful changes across the organization through all possible means of persuasion. Experience within the Self-Service (previously 'DASP') organization (any function) is required for this roleExpert ability to analyze, interpret and present dataStrong business, strategic and organizational acumenExpert ability to manage complex and diverse projectsStrong business acumen and sense of urgency to achieve business resultsStrong problem resolution techniques, ability to find solutionsStrong presentation tool skills, including MS Excel and PowerPointStrong communication skills, verbal and written, for internal and external customersAbility to balance conflicting resource demands and internal pressures with focus towards business prioritiesAbility to communicate effectively orally and electronicallyAbility to make decisions and solve problems while working under pressureAbility to develop, communicate and implement strategies and tacticsAbility to manage and deliver against several initiatives simultaneouslyAbility to supervise and motivate othersAbility to prioritize and organize effectivelyEducationBachelor's degree in Business, Design or Technical field such as engineering or computer science or relevant work experience.Related Work Experience 6+ years of Technical and/or Product Management Experience3 years of Experience leading complex projects 3 years of Team (direct staff) leadershipWORKING CONDITIONS Office environment MPD638 297937 297937BR Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.The pay for this position has a minimum of $107,600.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
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