Associate Product Manager

Technology is helping transform the world, and our Emerging Channels team is actively researching and leveraging these technologies to create and distribute new products, business models, and outstanding customer experiences in the mobile device protection space. We are looking for people who get excited about building new things and disrupting the world around us for the betterment of society.If this sounds like you, we would love for you to join us as we build a new business at the intersection of mobile, AI, cloud, and analytics.

The Associate Product Manager is responsible for developing and executing the roadmap for one or more product areas including lifecycle management, leading ideation and innovation, and delivering performance through a cross-functional team.

The Associate Product Manager must ensure that their product areas deliver customer and business value and work with their Product Manager and other product leaders to ensure that the value is well articulated, communicated, and understood by both customers and internal stakeholders.

This is a remote role.

Responsibilities:

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• Collaborate with your Product Manager(s), other product leaders, and key stakeholders throughout the organization to execute the strategy for the products you work on.

• Own the user experience associated with the product areas under your management.

• Develop a deep understanding of users’ needs and become an expert in the customers and users of the product you work on.

• Ensure that your product initiatives are aligned and integrated with the overall vision and roadmap for your products.

• Recommend business-building opportunities, including product enhancements, interface improvements, business development ideas, marketing tactics, etc.

• Participate in rich discovery processes, including market opportunities, user/customer research and prototyping to identify, evaluate and define features and functionality that are valuable to your users.

• Create clear, concise, and complete user stories; grow and refine product backlog working with your Product Manager(s) to prioritize against short- and long-term value delivery.

• Collaborate with Design, Development, QA and other team members throughout product definition and project delivery to ensure releases deliver defined functionality.

• Measure and communicate performance against product KPIs.

• Assist with training stakeholders, including Operations and Sales / Business Development, on new features and functionality.

• Prepare documentation of procedures, processes, and product features, as necessary to contribute to the overall knowledge base and understanding of the products you work on.

• Work with your Product Manager and other key stakeholders, taking direction as appropriate, but ultimately owning responsibility for your product areas.

• Bring innovation to bear on the company's products and their ability to serve customers/users.

• Evaluate partner/competitor activities and make recommendations based on your observations and understanding of relevant markets.

• 0-5% travel

Required Experience:

• Bachelor's Degree

• 2+ years of digital product management experience with proven, measurable success in developing and expanding products.

• 2+ years of experience with AGILE development methodologies.

• Thrive in a self-start environment where you accomplish company and product goals through teamwork.

• Experience in gathering detailed product requirements and formulating business metrics for reporting.

• Relentless desire for innovation balanced with customer expectations.

• Must be focused on customer/user needs and experience.

• Must be able to evaluate and make recommendations that balance business priorities against the needs of customers, users, internal constituents, and business partners.

• Excellent creativity, innovation, management and organizational skills.

• Action orientation; demonstrated ability to translate market and customer feedback into products and features that deliver proven value.

• Metrics and outcome driven; bias towards testing, measuring results, and iterating for maximum growth efficiency; experience in using data and metrics to back up assumptions and assertions of customer and business value.

Preferred Experience:

• Experience in insurance, warranty, managed services, or mobile/wireless industry is a plus.

• Experience in B2B SAAS and/or API-first businesses preferred.

• Direct experience and passion for building mobile experiences including strong knowledge of the mobile consumer space and app ecosystems (iOS, Android).

• Google Analytics experience or certification is a huge plus.

• Technical fluency; comfortable discussing tradeoffs and new opportunities with technical team members.

• Proven ability to make sound recommendations that balance feature (customer experience) versus time-to-market trade-offs.

• Excellent interpersonal skills; proven ability to guide cross-functional teams through influence versus direct management.

• Superb follow-through, problem-solving and communications skills.

• Professional with mature business judgment and strong collaborative style.

• Fluency in Microsoft Office, including Word, Excel, and PowerPoint.

• Experience working with Jira, Confluence, and/or other similar tools is desired.

• Understanding of mobile and technology industry is a plus.

Assurant is a global provider of lifestyle and housing solutions that help leading brands grow revenue, manage risk and deliver a great experience for their customers. We protect, connect, and support over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 300, with decades of experience in the industries we serve.

For more information, please visit https://www.assurant.com/

Assurant is committed to providing a competitive rewards package which goes beyond the value of your paycheck. We offer an array of market-competitive benefits and resources to support your physical, emotional, financial, and social wellbeing goals. These include programs to help you invest in your financial future such as savings programs, as well as competitive health and wellbeing benefits to support you and your family.

Health Coverage Starting Day One: We offer competitive health and wellbeing benefits to support you and your family. You can choose from a range of health and dental plan options, as well as health plan accounts.

Disability and Life Insurance: We provide short- and long-term disability insurance, life and accidental death and dismemberment insurance.

Retirement: Assurant offers retirement savings plans globally. U.S. based employees are offered a 401(k) plan in which Assurant matches 100% of every dollar contributed, up to 6 percent of eligible pay.

Employee Stock Purchase Plan: Assurant’s Employee Stock Purchase Plan (ESPP) allows employees to purchase shares of Assurant, Inc. stock at a 10 percent discount with funds contributed through after-tax payroll deductions.

Career Development: Assurant offers a variety of internal courses, workshops, special projects, coaching and mentoring programs. Tuition reimbursement and other professional enrichment opportunities are also available to encourage continuous learning.

Work-Life Balance: We strive to provide a work environment that encourages work/life balance. Options depend on job responsibilities and may include flexible work schedules, telework, paid time off and part-time employment.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state or local law.