Technical Support Engineer

Piper Companies is seeking a Remote (until a plan is in place to go back to office in Raleigh, NC) Technical Support Engineer for a leading data security firm in the Raleigh Durham, North Carolina. The Technical Support Engineer will be responsible for troubleshooting many complex technical problems. Responsibilities for the Technical Support Engineer include: • Troubleshooting complex technical issues • Interacting daily with customers to fix issues. • Provides timely verbal and written communications with clients, vendors, and staff • Continues to improve technical skills Requirements for the Technical Support Engineer include: • Experience with Windows Server and preferred Linux experience • Proficient with Active Directory and SQL • Experience with Exchange, One Drive, Office 365, or NetApp Storage • Strong in basic networking • Bachelor's Degree and/or relevant work experience Compensation of the Technical Support Engineer include: • Salary Range: $65,000 - $90,000 based on experience • Full Benefits: Healthcare, Dental, Vision, 401K with match, etc Keywords: TSE, Technical Support Engineer, Customer Support Engineer, Windows, SQL, Exchange, Active Directory, AD, One Drive, Office 365, NetApp storage, Linux, PowerShell,