Patient Access Representative Internal Medicine

USMD part of OptumCare is a multi-specialty group of hospital, clinics and physicians. USMD serves the Dallas-Fort Worth metropolitan area with more than 250 physicians and associate practitioners, and provides healthcare services to patients in more than 20 different specialties at its 2 hospitals, 4 cancer treatment centers and nearly 50 physician clinics, many of which are multi-specialty.The Patient Access Representative is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.Primary Responsibilities:

Interact with internal and external customers in a courteous manner in person and via telephone

Complete check in and check out tasks

Schedule new and existing patients

Verify insurance and complete pre-authorizations and/or precertification of procedures

Answer back-line telephone calls, re-direct calls as appropriate, assist callers with questions or concerns and take messages as needed. Sorting of documents received via facsimile and distribution of incoming postal mail

Scanning of all patients’ (demographic) paperwork to patient chart and assist with batch scan filing

Establish and maintain effective working relationships with patients, employees, and the public

Perform other duties as assigned

We have multiple clinic openings throughout the Dallas Forth Worth and surrounding areasYou’ll be rewarded and

recognized for your performance in an environment that will challenge you and

give you clear direction on what it takes to succeed in your role as well as

provide development for other roles you may be interested in.Required Qualifications:

High school diploma or GED

Excellent CPT and ICD-9 coding skills

General knowledge of medical terminology

This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease

Preferred Qualifications:

1+ year of medical business office experience

Familiarity with medical billing and collection procedures

Experience with EMR computer applications

Excellent customer service skills, computer skills

Physical Demands & Working Conditions:

Work requires hand dexterity for computer, telephone and other office machine operation, stooping and bending for supplies, sitting for extended periods of time. Prolonged computer use may cause eyestrain

Work is performed in an office environment and involves frequent telephone and consistent face-to-face contact with patients

Work may be stressful at times

Interaction with others is constant and interruptive

Individual may be required to travel to other locations for coverage as dictated by need

Contact involves dealing with sick people

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 350,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Patient Access Representative, USMD, Fort Worth, TX, Texas