30 Dec
Business Analyst (Credit Card Implementations)
Texas, Allen 00000 Allen USA

Vacancy expired!

Job Description Jack Henry & Associates Card Processing Solutions team is seeking to hire an experienced Credit Card Implementation Business Analyst to join our growing team. In this role, candidates will establish, and direct efforts of a project work-team and related resources as required to successfully plan, develop, test and implement projects. Candidates will assume a leadership role for assigned projects and will be expected to lead and coordinate all phases of operational implementation of project deliverables using established PMI project management methodologies. Ideal candidates will have expert experience in credit card platform installs, as well as strong knowledge in documentation, compliance and regulatory issues. We are seeking individuals who are very detail orientated and organized professional looking to step into an exciting opportunity at Jack Henry. Jack Henry & Associate’s Card Processing Solutions is a strategic component of JHA Payment Solutions.Card Processing Solutions provides a comprehensive suite of ATM, debit, and credit card transaction processing as well as card and ATM management solutions that are fully integrated with core systems provided by Jack Henry Banking.This position will be hired in Omaha, NE, Allen, TX, Houston, TX or Alpharetta, GA. MINIMUM QUALIFICATIONS

Must have 5 years of experience with MasterCard OR Visa Credit Card Products/Processing in a financial institution.

Must have 3 years of experience with MasterCard OR Visa Credit Card platform installations.

Must be able to travel up to 30%.

PREFERRED QUALIFICATIONS

Bachelor’s degree preferred.

Payment processing industry experience.

Experience completing card processing conversions that require migrating data from one processing platform to another.

Experience providing client facing project support.

Project management certification(s) (PMP or CAPM) preferred.

Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids.

ESSENTIAL FUNCTIONS

Determine operational objectives by studying business functions; gathering information; evaluating output requirements

Define project requirements by identifying project milestones, phases and elements; forming project teams

Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions to keep project on track. Communicates the customer’s needs and expectations with other team members, and team leaders.

Understand and communicate the financial and operational impact of any changes to the project

Create informative, actionable and repeatable project plans and process documentation that highlights best practices and opportunities for improvements

Conduct insightful, ad hoc analysis to investigate operational issues

Conduct Lessons Learned exercises

Analyzes the customer’s existing products/processes and consults with customer to map existing system to the JHA product.

Prepares the customer for the installation, takes the customer through the installation process, and provides support to the customer post-installation.

Maintains effective communication with customer throughout entire project/case.

Maintains customer issue list by application and ensures all are communicated to the appropriate personnel for resolution

Assist less experienced peers

Able to manage multiple projects, customer issues and demands while providing exceptional customer service.

Perform other duties as required.

Equal Employment Opportunity Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.Females, minorities, veterans, and individuals with disabilities are encouraged to apply.DECIND123REQNUMBER: 17216-1C

Vacancy expired!


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