15 Jan
Business Systems Analyst II (Servicenow)
Vacancy expired!
Our direct client is looking for Business Systems Analyst for a full-time direct hire based out of any of these locations:
- Cypress, CA 90630
- Downtown Los Angeles, CA
- Bachelor's Degree or equivalent work experience in a related field required
- 5+ years' overall Business Systems Analysis experience required
- 3+ years' experience with administrating ServiceNow technology required
- 3+ years' experience with ServiceNow configuration and development of advanced workflows required
- Demonstrated ability to have successfully completed multiple, complex, cross-functional projects required
- Ability to lead and work collaboratively within a business unit team and have strong influencing skills
- Must be able to manage multiple priorities and complex tasks in a dynamic work environment
- Must be skilled in analytical techniques, practices and problem solving
- Experience working with Project Managers with ability to accurately estimate ETAs on projects and tasks
- Working knowledge of ServiceNow HRSD or similar HR service delivery tool preferred not required
- Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required
- Proficiency with Microsoft Windows and Microsoft Office products required
- Proficiency with some collaboration tools like SharePoint and Box
- Capable of learning new systems and creating/implementing new system functionality
- Understands advanced internet and client/server architectures
- Must be self-motivated and able to work independently with minimal supervision and as part of a team
- Detail oriented with excellent interpersonal communication skills
- Excellent customer service skills
- 3+ years of HR Business Systems Analysis experience preferred
- Requirements Elicitation - Ability to identify a desired future state that addresses a business problem.
- Requirements Management and Analysis - Ability to define, document and manage business requirements to the smallest set that will provide the biggest impact in advancing business objectives. Business Requirements Testing and Validation - Managing traceability of business requirements through testing and validation process.
- User Acceptance Testing - Collaborates with stakeholder in testing for acceptance of end user business solution.
- Business Relationship Management - Ability to engage business sponsors and contribute to their targeted business outcomes.
- IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)
- Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.
Vacancy expired!