Outbound Call Center Agent

DescriptionA client of ours in the business solutions industry is looking to grow their team in Carrollton. This position is responsible for making B2B outbound calls to competitors. You will be using scripted questions to ask possible clients about their experience with competitors.Essential Duties and Responsibilities· High levels of outbound calling - minimum of 170 calls per day.· Using SF.COM to update competitive database based on survey information gathered.· Enter prospect opportunities into SF.COM.· Update campaign records with correct completion status.· Respond to all emails and voicemails in a detail oriented, timely manner. Recommend improvements.· Adhere to Attendance and HR Guidelines.· Meet and/or exceed department goals.If you are interested in this position please send your resume to taryn.lemle@roberthalf.com or Caley.Rosenberg@officeteam.com or Kendra.Bogosian@officeteam.com or Morgan.Viehmann@officeteam.comRequirementsRequired Skills and Experience· High School graduate and a minimum of 3+ years related experience and/or training. Associates Degree or continued college coursework preferred.· High outbound calling experience.· Must have excellent communication skills, both written and verbal.· Previous experience with a CRM system in a call center environment· Must be able to prioritize and meet deadlines while handling interruptions and working under pressure.· Must work well in a team environment.· Able to present a detail oriented image always, via email and telephone contact.Must be detail oriented with strong organizational, time management and customer service skills.OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $13.00 - $14.00 / HourlyLocation: Carrollton, TXDate Posted: January 10, 2020Employment Type: TemporaryJob Reference: 04121-9502397118Staffing Area: OfficeTeam