Customer Engineer

Customer EngineerField Service

Mission,

TXApplyDescriptionField Service TechnicianWe are seeking experienced Field Service Technicians to help install, service, and maintain Burroughs or multi-vendor equipment including ATMs, teller cash automation, safes, kiosks and self-service solutions.Key Responsibilities:

Installs, maintains and services assigned equipment at customer locations

Diagnoses and resolves product performance problems

Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance

Takes responsibility for potential or desired follow-up services or problem escalation.

Maintains tools and parts inventory in a secure and accurate fashion.

Minimum Requirements:

1 to 3 years’ experience repairing electronic components in complex machinery

Must hold a valid US driver’s license with clean Motor Vehicle Report (MVR)

Ability to lift and/or move equipment weighing up to 40 pounds

High School Diploma or GED

Impeccable personal integrity and business ethics

Independent and team work skills

Self-motivated and well organized

Good oral and written communication skills.

Must be available to work any shift including a rotating On Call coverage schedule

Benefits of working at Burroughs:

Training, tools, and company vehicle provided!

Competitive compensation including premium pay scales, Holidays, and Paid Time off!

Comprehensive benefit packages including Medical, Dental, Vision!

401k savings plans!