21 Jan
Unified Communications Engineer
Vacancy expired!
- Configuration, implementation, and operational management of enterprise unified communications infrastructure and systems
- Hands-on configuration, set up, maintenance, and troubleshooting of issues with voice platforms
- Development control and support of unified communications infrastructure and unified communications systems supporting voice (IP telephony and traditional analog TDM services), audio video, conferencing, call control, messaging (voicemail and fax), and customer contact center technologies and solutions
- Schedule, plan, and perform scheduled maintenance to ensure systems are operating at optimal levels and running on the latest stable code
- Conducts on-going assessment and enhancements of infrastructure and systems
- Perform routine capacity planning
- Participate in maintenance and refresh of hardware and technologies
- Create and maintain network documentation standards, diagrams, support, and project documentation
- Maintain hardware inventories of equipment and assets
- Build knowledge and technical skill with supported systems
- Bachelor's degree in Electrical Engineering, Computer Science, IS, or related field preferred
- Solid understanding of telephony, TDM, VOIP, voice gateways, IP network technologies and protocols
- Certification in Cisco Collaboration (CCNA, CCNP) and other relevant technologies a plus
Vacancy expired!