Billing Specialist/Receptionist (part-time) (Minnetonka area)

Part-time (30-32 hours/week) Billing Specialist/Receptionist

To apply, send resume and letter of interest, including how you see your skills and experience meeting our needs and organizational values.

This position provides administrative support to mental health practitioners in a small, Christian, outpatient therapy setting. The receptionist is a primary customer service point of contact for clients and their families, handling greeting, appointment setting, fee collection, and other tasks. As billing specialist, this position prepares and sends claims to insurance companies for reimbursement, posts payments, bills clients, etc.

Responsibilities

Provide customer service to clients in clinic (in person and on phone), including greeting, scheduling, collecting copayments, and other related tasks.

Provide service to clinicians, including filing, appointment setting, contacting clients, sending medical records upon request, and other duties as needed.

Bill insurance companies and clients for services provided by clinicians, including preparing claims for electronic billing, following up on unpaid claims, etc.

To work cooperatively with staff.

Requirements

Previous customer service experience.

Computer proficiency.

Professional appearance.

Good boundaries.

Desired Qualifications

Graduation from college/university program or equivalent education/experience.

Knowledge of multiple computer programs including Microsoft Word and Excel.

Understanding of mental health billing terminology and procedures or ability to learn.

Excellent focus and attention to detail.

Good customer service and problem-solving skills.

Ability to work on multiple tasks.

Knowledge of HIPAA or ability to learn.

Willing to train the right person!