25 Jan
Systems Engineer
Alaska, Fairbanks , 99701 Fairbanks USA

Vacancy expired!

  • Come serve in a busy mission driven supportive team setting
  • Exceptional benefits
  • Live 2 hours from Denali National Park
  • Remote work would be allowed there would be a requirement to periodically be on site
  • Exciting time for growth and expansion
  • Exceptional benefits

Job Summary: The Systems Engineer’s role is to take ownership of the organization's servers and storage technologies and keep them running smoothly. This responsibility includes building and implementing new environments; responding to escalated support requests; troubleshooting virtual infrastructure issues to ensure continuous access to critical data; and representing technical interests on projects which have a large server component. The Systems Engineer will participate in large scale, cross-functional projects and relevant research, and will work closely with other TCC teams to ensure the success of each project. This position often requires a flexible schedule and the ability to travel in order to address enterprise components without affecting the care and services offered by the organization Adhere to the TCC Ch’eghwtsen’ model of service and guiding principle which requires providing timely and effective service along with the ability to interact with others in a way that inspires trust and demonstrates respect, compassion and empathy.

Essential Functions: This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbent(s).

Representative Duties: Under the direct supervision of the IT Operations Manager incumbent will:
  • Administer and maintain organization-wide Active Directory and Group Policy hierarchies.
  • Configure and install servers, storage, operating systems, and applications at datacenter, branch, and rural branch locations.
  • Monitor, maintain, and troubleshoot critical systems’ health to include remote, collocated environments.
  • Perform on-site analysis, diagnosis, and resolution of complex enterprise system problems.
  • Recommend and implement corrective hardware and software solutions.
  • Test, patch, and upgrade servers, storage, operating systems, and applications to improve functionality and stability or address security concerns.
  • Maintain inventory of equipment using current department asset manager.
  • Resolve incoming tickets from end users needing enterprise applications and resource allocation support.
  • Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
  • Other Responsibilities:
  • Performs other job related duties as assigned.
  • Minimum Qualifications:
  • College degree or equivalent work experience in the fields of computer science, computer engineering, or enterprise IT administration. Certifications preferred.
  • In-depth, hands-on experience with virtual environments, geographically distributed compute resources, disaster recovery, SAN administration, remote access technologies, and enterprise operating systems and applications.
  • Two (2) years of experience in Information Technology.
  • Valid driver’s license with clean driving record.
  • Must pass background check pursuant to Federal Indian Child Protection and Family Violence Prevention Act requirements.
  • Knowledge, Skills and Abilities:
  • Detailed knowledge of VMware, NetApp, Microsoft Server technologies, Citrix, or equivalent.
  • Experience working in a team-oriented, collaborative environment.
  • In-depth, hands-on experience with enterprise and desktop applications, including Microsoft operating systems, and Microsoft productivity software.
  • Support of servers, storage, and datacenter operations.
  • Demonstrated experience with installation, maintenance, operation, and testing of business continuity technologies and methodologies.
  • Ability to conduct research into emerging technologies and communication concepts.
  • Experience in the development and maintenance of technical documentation.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Ability to coordinate with other subject matter experts to deliver technologies to the end user.
  • Understanding of generally accepted project management philosophies.
  • Expert written and verbal communication skills.
  • Supervision: This position has no supervisory responsibilities.

    Physical demands: Incumbent must be available for on-call work. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components. Occasional inspection of cables in floors and ceilings. Lifts and transports heavy to moderately heavy objects, such as computers and peripherals. Must be efficient and effective in sometimes busy and stressful environment.

    Vacancy expired!


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