Quality Assurance Specialist I

Job Description

Support all Quality activities for SGS Brookings location by implementing, maintaining and promoting robust quality systems. Maintain current quality accreditations including; ISO 9001, ISO17025, ISTA and GMP+.

Directly reports to the Quality and Safety Manager

· Work with employees and managers to ensure that the quality system is functioning and robust.

· Train new employees in quality and ensure on boarding documentation is completed.

· Develop, monitor, and update systems to ensure quality documentation and document control is correct and complete. Devise traceability tools and techniques so all employees can achieve quality.

· Assure continuous improvement of quality processes and corrective/preventative actions.

· Monitor and advise on the quality management system’s performance. Produce data and report on performance, measuring against set standards.

· Assure lab-based quality systems are updated in electronic files.

· Ensure quality and confidentiality of client and company information and take an active role in updating Quality System.

· Maintain quality protocols and implement preventative practices.

· Ensure compliance with the ISTA Rules and Standards.

· Maintain quality certifications (ISO 9001 – ISTA – ISO17025 – GMP+)

· Perform and schedule internal audits, organize Management Review meetings, verify Corrective Action Reports, and prepare and maintain all required documentation.

· Train organization on ISO-related documented procedures and represent company for customer quality audits.

· Perform GLP audits as requested.

· Provide support to Administration as needed.

· Track safety hours for SGS Brookings location.

Adheres to internal standards, policies and procedures.

Performs other duties as assigned.

Qualifications

· Bachelors degree with at least 2 years of experience in a related field.

· Agricultural background.

Language Skills: English

Mathematical Skills: Basic

Reasoning Skills/Abilities: Intermediate

Computer Skills: Proficient in MS Office.

Must enjoy working with people, both internal and external clients.

Must have excellent communication skills and an ability to establish and maintain effective working relationships with clients and employees.

Must be detail-oriented, well organized and able to work independently.

Must be able to attend work regularly and predictably.

Ability to handle a variety of projects effectively, efficiently and with confidentiality.

Ability to train clients on software usage.

Must be able to work in a team environment in a fast-paced environment.

Must be able to sit and stand for extended periods.

No travel required.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Stand - Frequently

Move or traverse - Frequently

Business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Additional hours may be necessary occasionally based on work load.

Sit - Frequently

Use hands - Constantly

Reach with hands and arms - Frequently

Climb or balance - None

Stoop, kneel, crouch or crawl - Occasionally

Talk/hear - Frequently

Taste/Smell - None

Lift/carry/push or pull - None

No special vision requirements

Ability to see color

No special auditory requirements

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#INDLAB (Lab)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability

All your information will be kept confidential according to EEO guidelines