Up to $75K - Automotive Service Advisor / Writer - Tulsa Hills

Job Description

Are you goal oriented?

Do you enjoy a fast-paced, challenging work environment?

Would you like every weekend off?

Do you like helping people?

If your answer is yes, then maybe a career with Christian Brothers Automotive is right for you!

As an Automotive Service Advisor with Christian Brothers Automotive, you play a large role in building relationships with our customers. Your are the primary point of contact, problem solver and servant for our customers.

Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them proactively informed of the status of their vehicle and ensuring their satisfaction all through the repair process.

Greet every customer that enters our facility with hospitality and respect.

Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.

Reconcile parts inventory and orders.

Manage the store’s workflow in an effective and efficient manner.

Consistently and effectively sell our services without jeopardizing honesty and integrity.

Maintain a positive attitude and team atmosphere at all times.

Communicate on the phone in a clear, professional manner

Build long-term relationships between the shop, yourself and the customer.

Directs, coordinates, and participates in performing customer service activities

Shuttle customers as needed.

Assist other employees as needed.

Qualifications

Positive, optimistic attitude.

Experience in sales or customer service is a plus.

Strong computer skills w/Windows based software and automotive point of sale applications; ability to type.

Additional Information

Physical requirements:

The physical demands described here are representative of those that must be met by a Service Advisor to successfully perform the essential functions of this job. This list includes some physical requirements while performing the duties of this job:

Being on your feet for the majority of the workday (standing, walking, etc)

Occasionally lifting and carrying objects over 50 lbs.

Safely driving / operating vehicles, includingmanual transmission vehicles

Keeping a brisk work pace in a high-volume environment

Using a keyboard and mouse several times daily

Using a standard handset phone several times daily

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.