Housekeeping Supervisor

Supervises housekeeping staff as duties are being performed.

Supervises the duties and tasks of laundry staff.

Oversees and maintains supply rooms; orders supplies according to a budget.

Receives, processes, and handles guest complaints in regard to housekeeping services.

Ensures that rooms are kept clean and free from hazards.

Ensures that all common areas are kept clean and free from hazards.

Organizes all staff during the day and hosts daily meetings with housekeeping staff.

Assists guests or patients with questions and basic requests.

Provides a high level of customer service at all times; remains professional.

Hires and fires housekeeping staff; trains new housekeepers after hire.

Meets with company officials regularly in order to provide progress reports and address issues.