GRADUATE STUDENT RECRUITER

Position InformationPosting NumberSRGV4292Working TitleGRADUATE STUDENT RECRUITERNumber of Vacancies2LocationEdinburg, TexasDepartmentGraduate CollegeFTE1FLSAExemptScope of JobResponsible for responding to inquiries regarding graduate programs in a focused effort to increase student applications and enrollment. Provides professional knowledge and advice regarding admissions requirements, the financial aid and scholarship process, as well as other university processes, policies, and procedures and participates in recruitment events.Description of Duties Responds to prospect inquiries received via email, phone, or other channels providing exceptional customer service. Fulfills short- and long-term goals for recruitment and enrollment as set by the Graduate College management team. Adheres to a prospect plan that includes goals for number of contacts to be reached and frequency of contacts. Maintains current knowledge of graduate programs, policies, and processes and any updates that arise in the Graduate College and university through staff training and through individual efforts. Provides support in the application process from receipt of application, decision, orientation, and enrollment of applicants. Uses statistical data to identify target recruitment markets. Completes weekly and monthly reports on recruitment efforts. Interprets and maintains knowledge of current federal, state, and institutional policies and procedures pertaining to admissions, financial aid, & scholarships. Collects and analyzes data and develops reports as needed and assigned. Researches and resolves complex customer/student questions by demonstrating a high level of proficiency across various software applications such as the Student Information System, and by remaining current on federal, state, and institutional practices and procedures, admissions requirements, and institutional degrees and programs. Performs other duties as assigned.Supervision ReceivedGeneral supervision from assigned supervisor.Supervision GivenDirect supervision of assigned staff.Required EducationBachelor’s degree from an accredited university.Preferred EducationMaster’s degree from an accredited University.Licenses/CertificationsValid Texas driver’s license required (Class C) or ability to obtain within six (6) weeks of hire.Required ExperienceOne (1) year of work experience, including experience in student related programs, recruitment, financial aid, admissions and/or advising.Preferred ExperienceMore than two (2) years of experience counseling students in recruitment or admissions in a related area. Call Center experience a plus. Use ofCRMsystems to recruit students.EquipmentUse of standard office equipment.Working ConditionsNeeds to be able to successfully perform all required duties. Office Environment; frequent travel and some evening and weekend work is required.OtherExceptional planning and organizational skills. Must enjoy interacting with people. Ability to interpret college/university lingo into everyday language. Must be ready to inspire and motivate the next generation of students to attendUTRGV.Physical CapabilitiesN/AEmployment CategoryFull-TimeMinimum SalaryCommensurate with ExperiencePosted SalaryCommensurate with ExperiencePosition Available Date01/13/2020Grant Funded PositionNoIf Yes, Provide Grant Expiration DatePosting Detail InformationEEO StatementUTRGVis an Affirmative Action/Equal Opportunity Employer that strives to hire without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or veteran status.UTRGVtakes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.Special Instructions to ApplicantsDear Applicant,Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:Date of BirthGenderEthnicity/RacePlease make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.Dear Applicant,Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:Date of BirthGenderEthnicity/RacePlease make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.Additional InformationUTRGVis a distributed location institution and working location is subject to change based on need.AllUTRGVemployees are required to have a criminal background check (CBC). Incomplete applications will not be considered.Substitutions to the above requirements must have prior approval from the Chief Human Resources Officer.Quick Linkhttp://careers.utrgv.edu/postings/23680Posting Supplemental QuestionsRequired fields are indicated with an asterisk ().

Are you a current UTRGV employee?

Yes

No

Are you now, or previously, employed by The University of Texas System or any of its institutions?

Yes - I currently am employed by the UT System or its institutions

Yes - I have previously been employed by the UT System or its institutions

No - I have never been employed by the UT System or its institutions

Please select your highest level of completed education.

6th grade education

10th grade education

High School Diploma or GED

Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours

Bachelors Degree from an accredited university

Masters Degree from an accredited university

Ph. D. or other terminal degree from an accredited university

None of the above

Please provide the field of study for your education:

(Open Ended Question)

Please indicate the number of years of full time work experience you have directly related to the position in which you are applying for:

Less than 1 year

1 year

2 years

3 years

4 years

5 years

6 years

7 years

8 years

9 years

10 years

Over 10 years

Do you meet the minimum requirements for this position?

Yes

No

Applicant DocumentsRequired Documents

Resume

Optional Documents

Cover Letter/Letter of Application

Curriculum Vitae

Unofficial Transcripts

Reference Letter 1

Reference Letter 2

Reference Letter 3

Certifications and Licenses

Training Certificates

Other Document

List of 3 References

Unofficial Transcripts 2

Unofficial Transcripts 3

Letter of Interest

Unofficial Graduate Transcripts

Additional Document