Immigration Intake Specialist/Secretary-Bilingual (AUSTIN)

Job Description

Job Duties:

Contact and follow up prospective clients;

Do marketing to general leads;

Coordinate and schedule calls;

Intake all necessary information for attorneys to determine if the prospective clients are eligible for any type of visas;

Process initiation requests and send necessary questionnaires

Translate and interpret;

Follow up on a daily basis with attorneys for any documentation and/or questionnaires that have not been submitted.

Update case status daily.

Scan and sent questionnaires and document list to clients to move case moving forward;

Process and respond to a high volume of client inquiries

Requirements

At least 1+ years of office experience required; some immigration experience preferred;

Be fluent both in English and Spanish, or English and Mandarin;

Actively participated in Spanish or Asian community preferred;

Attention to details;

Must be able to achieve basic proficiency in Outlook, Word, Excel within a reasonable training period.

Benefits: basic compensation package along with immigration training

Salary:

Hourly rate plus competitive commission or bonus

Job Types: Full-time, Part-time, Internship

Employer: Springdale Law Group, LLC is a boutique immigration law firm with a full service including employment-based immigration, business-related immigration, and family-based immigration. We have gotten hundreds of immigration cases approved and helped thousands of immigrants settled in the U.S. We provide legal advice in various immigration matters, such as family petition I-130, marriage-based green card application, K1 visa, adjustment of status, change of status, H1b work visa, Perm, EB3 green card, NIW, O1, L1, EB1C, H2B, TN visa, Cuban adjustment, asylum, DACA, removal proceeding, etc.

We have experienced the stressful immigration process, etc. We keep a successful tracking record. Our goal is to help dynamic companies and individuals to achieve immigration goals.

We have a unique opportunity for an Intake Specialist to join our growing immigration practice group. The Intake Specialist is responsible for performing a variety of duties centered on new case initiations based upon client requests, including communicating with clients, intaking all necessary information for file creation, case assignment and documentation, and billing.