11 Feb
Applications Engineer
Texas, Plano 00000 Plano USA

Vacancy expired!

Why Crestron?At Crestron Electronics, Inc we build the technology that integrates technology.We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, Linked In and many others. We are the leaders in the most exciting and opportunistic industry in the world!Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.OverviewCrestron Electronics has an exciting opportunity for anIT Applications Engineer. Application Engineers are the primary technical resource for our dealers and are responsible for actively driving and managing the technology evaluation the troubleshooting process via phone. The Application Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the process. The Application Engineer must be able to establish and maintain strong relationships via phone. This is a great time to join a dynamic team in a fast growing organization!Responsibilities

Maintain expert level of product knowledge and application via phone and remote support applications

Articulate technology and product positioning to both business and technical users via remoter support applications and phone.

Provide product, design and specification development support to dealers.

Listen, understand and convey customer requirements.

Perform technical/ product training for dealers and targeted accounts.

Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases

Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.

Maintain professional business relationships within target accounts.

Provide status of ongoing projects and future projects.

Identify customer's needs and sales opportunities to help future growth

Qualifications

BA/BS in Engineering, Technical Field, or equivalent successful experience in a similar controls industry role.

Basic Networking Skills

C# is a plus

Excellent Communication Skill both written and verbal

Experience 3–5 Years in Technical Support

Proficient in Microsoft Office

Read architectural, mechanical and electrical blueprints and have a solid understanding of basic electrical and mechanical control systems

#LI-PC1EOE/M/F/D/VBenefitsAt Crestron Electronics, we offer a competitive total compensation package including medical, Dental, Vision, Life Insurance and Short Term Disability. 401K with company contribution, Paid Vacation, Holidays and more! We have new onsite state of the art fitness and wellness centers at our Headquarters in Rockleigh, NJ. Must be able to work in the US without sponsorshipLI-MT1No SolicitationAny agency submittal to any and all employees of Crestron Electronics, Inc by any method of communication will be deemed, the sole property of Crestron Electronics Inc.Job LocationsUS-TX-PlanoJob ID2020-6537CategorySales Support

Vacancy expired!


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