Office Coordinator - Machine Shop (Maple Lake)

Job Summary:

The Office Coordinator’s focus is to ensure that all customer projects are delivered on-time and with desirable results. To be successful this employee must be very organized, detailed and a strong planner. In addition to customer communication, this person serves as a liaison among all internal departments including engineering, sales, manufacturing, fabrication, and external vendors specific to tooling and custom manufacturing purchase orders.

Duties and Responsibilities:

Work with Sales to quote new and revised parts/tools.

Maintain quote log within Excel.

Complete purchase orders and track.

Coordinate weekly project meetings with an internal cross-functional team to ensure project timelines and benchmarking.

Coordinate weekly shipping status meeting to inform team of shipment delivery issues to maintain on time delivery objectives.

Assign/implement those timelines working backwards from launch date all the way back thru tool fabrication and engineering, giving each department a benchmark completion date.

Manage project budget.

Participate in design, content creation and education of standard operating procedures (SOPs) and other training materials.

Organize new product development and maintain schedules to keep new products on track.

Effectively communicate and provide customer service internally and manage expectations of all parties to ensure a ‘best in class’ experience.

Keen sense of priorities; see what needs to be done and assess the degree of urgency and importance. Demonstrate expertise in managing multiple tasks, projects, and deadlines congruently in a highly dynamic environment.

Other duties as assigned.

Education and Experience:

High school diploma. College degree or equivalent experience helpful.

Minimum 2 years’ experience in an office or customer service role.

Experience with MS Office applications, specifically Excel.

Job Knowledge, Skills and Abilities:

Excellent verbal and written communication skills.

Ability to work well with others.

Solid analytical skills.

Self-motivated, ability to complete tasks with minimum supervision.

Attention to detail required and strong organizational skills.

Physical Requirements:

Regularly required to sit or stand for extended periods of time.

Regularly required to move about the facility as needed.

Exposure to shop elements such as noise, dust, fumes and odors.

This is a 30 hour a week position. Salary range of $16.00 to $18.00 an hour.