Human Resource Manager (Columbia, IL)

First Class Workforce Solutions has a long history of engaged, productive employees, and we’re looking for a Human Resources (HR) manager to continue that happy tradition. First Class Workforce is a temporary staffing agency focused on the hospitality and food service industries and operates branch locations in multiple states.

The ideal candidate will have prior experience in HR with a thorough understanding of HR policy and procedures. The duties of the role will vary involving employee orientations, benefits administration, policy development, and conflict resolution, but there is great opportunity for developing and refining systems. We are eager to find an HR manager who easily connects with people and has a detail-oriented mindset to handle the changing nature of the workforce.

Objectives of this Role

Oversee, refine, and execute employee standards and procedures.

Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, vacation, and other personnel packages

Assist with recruitment efforts, and prepare employees for assignments by establishing and conducting orientation and training programs

Ensure legal compliance by monitoring and implementing applicable HR federal and state requirements, conducting investigations, and maintaining records

Identify and recommend areas of improvement to internal standard operating procedures, including team restructuring and morale

Daily and Monthly Responsibilities

Development and delivery of strategic HR plans to fit with the overall business direction

Plan, monitor, and appraise HR activities by scheduling management conferences with employees, hearing and resolving employee grievances, training managers to coach and discipline employees, and counseling employees and supervisors

Champion the onboarding process, ensuring the process is up to date and of high quality, providing clarity and connection for all employees and their role in relation to the overall vision

Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures

Handle confidential matters with discretion

Skills and Qualifications

Bachelor’s degree in human resources

3+ years in human resources or recruitment

Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset

Adept to problem-solving and conflict resolution

Extensive knowledge of HR policies and systems

Familiarity with HR software and working knowledge of MS Office

Preferred Qualifications

Experience working in HR

Detail-oriented and organizational nature

Experience working with PeopleSoft a plus

Understanding federal HR laws