Help Desk Specialist (Santa Barbara)
Vacancy expired!
There's an exciting opportunity to join one of the fastest growing software firms in the real estate industry! Yardi Systems is hiring for a Helpdesk Specialist to join their growing team in Santa Barbara, CA!
The Help Desk Specialist will be a point of contact for end users to receive support and maintenance within the Yardi environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware and software. The Help Desk Specialist will also troubleshoot problem areas, in person, by telephone, or via email.
Responsibilities
Responding to requests for technical assistance in person, via phone, or electronically
Installing software and updating hardware
Diagnosing and resolving technical hardware and software issues
Researching questions using available information resources
Advising users on appropriate actions
Following standard helpdesk procedures
Logging all helpdesk interactions
Administering helpdesk software
Re-directing problems to the appropriate resource
Requirements
3-5 years of experience
Proficiency in Windows 7, Windows 8 and Microsoft Office
Basic Network Troubleshooting skills
PC Imaging
Familiar with mobile device (phone/tablet) setup and use
Excellent customer service skills
Ability to work outside normal business hours if required to include evenings and weekends
PLEASE APPLY TO: https://careers.yardi.com/openings/job-posting/CORP20114338/
At Yardi, we’ve created a global team dedicated to making great real estate software products and fostering a collaborative work environment. We care about our community and like to come together to make things happen, whether we are focused on creating new software innovations or giving back through philanthropy and volunteerism. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference.
There is something for everyone at Yardi, whether you love to code, or are a people person and enjoy solving issues and providing support to clients. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun!
EOE Race/Gender/Disability/Vets
Vacancy expired!