Accounts Receivable - Dell Financial Services

Accounts Receivable - Dell Financial ServicesRound Rock, TXDESCRIPTION:Dell is a collective of customer-obsessed, industry-leading visionaries. We believe that technology is essential for driving human progress, and the technology we provide transforms the way we all work and live. But we are more than a technology company — we are a people company. We recognize that over 100,000 employees across six continents have different interests and aspirations. We inspire, challenge and respect each and every one of them, every day. And we provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourselfResponsible for receipt and posting of cash receipts, Manual/ Custom Invoicing, Credit Notes and Refunds, Prepaid Order release, Bank Reconciliation, reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status, processes bank disputes. Responsible for collection activities including sending follow-up inquiries, negotiating with past due accounts on repayment terms/ non terms, and decisions on referring accounts to collection agencies and/or writing off accounts receivable.Responsibilities:Provides administrative support in the collections process.Prepares outstanding accounts reports, hold reports/ cancellation reports, process level reports for Revenue Services and gather credit and/or reference information.Prepares charge back loss reports and projects losses for reporting purposes.Maintains database by entering, updating and retrieving data, as well as formatting and generating reports.Assists in resolution of outstanding invoice queries/disputes.Responds to inquiries from internal and external customers.Reviews status of accounts, and proactively initiate collections activities.Adheres to credit & collections policies while issuing credit notes/ refunds, compliance to Customer Privacy Policy, GAAP and internal controls.Checks and verifies all disputes before accepting or refuting a charge back.Checks and verifies account receivable records, prepares invoices, credit notes, refunds, files, posts ledger and general journal entries, and/or balances accounts receivable records.Responds to internal and external customer account inquiries.Supports internal metrics and goals through collections activities.QUALIFICATION:2+ years of relevant experienceProficient with ExcelStrong accounting knowledgeGood communication skillsHigh school diploma or equivalent required.Strong excel knowledgePreferences:Associates degree, technical college or some college preferredDell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .