Customer Service Associate

Are you looking for a long-term career with a competitive salary and great benefits? Are you passionate about people and delivering an exceptional customer experience? This position is the right fit for you!Apply today and get your career started as a Customer Service Associate with the nation’s largest non-bank mortgage lender. You'll enjoy an amazing work culture that's located conveniently in Longview, TX.

Key Responsibilities

Building strong relationships and connecting with your customers

Answering in-bound phone calls from customers in regards to mortgage servicing

Assisting customers with payments, due date changes, and other loan maintenance

Conducting follow-up calls to examine and ensure a resolution

Remaining knowledgeable about home loan options, continuing education, and keeping customers well-informed

Celebrating success, enjoying your work, and collaborating in a professional environment

Required Skills and Knowledge

1 + years of solid customer service experience

Availability to work any 8 hour shift within hours of operation:

Monday – Friday 7:00am – 8:00pm

Saturday 8:00am – 12:00pm (once every 3-4 weeks on rotation)

Pay and Benefits

Salary: $12.00/hr (10% pay increase with bilingual skill)

Uncapped monthly bonuses based on customer service

Medical and Life insurance, Dental reimbursements, PTO, holiday pay, 401K and tuition reimbursement

If this position sounds like the right fit for you, click the link to apply!https://www.innosourceportal.com/careers/5904?source=Craigslist