Plumbing Sales Manager (Phelps)

About Halco:

Halco has been in business for 36 years and has grown into one of the largest Plumbing/HVAC/Home Performance/Renewable Energy companies in New York State. We have been recognized by several regional and federal authorities, including the U.S. Department of Energy, as a national pioneer and leader in this industry. In addition, we have several complementary divisions within our company that provide HVAC, plumbing, and electrical services for both our residential and commercial customers. From Rochester to Syracuse, and down through Elmira, Halco serves thousands of customers across 23 counties in the Finger Lakes region.

Description:

This is a new position that we are looking to fill, where the primary focus will be to work with our existing team of 10 plumbing service technicians and help develop their individual sales skillsets so that they can better serve our customers. The Plumbing Sales Manager will report directly to the Service Manager and be responsible for assessing each of the technicians' jobs, identifying possible missed opportunities and coaching them accordingly on how to improve their overall performance metrics. Ideally, this position will be composed of 60% office time/40% travel time; riding with the technicians on calls, assisting them with their proposals and when needed, explaining to the customer why the minimum or "band-aid" solution may not be the best long-term solution/investment for them. We feel that there is considerable room for growth in this department and are seeking out candidates that have the ideal blend of both plumbing field experience and sales management background to maximize it's potential.

Qualifications:

-10+ years of plumbing experience with a thorough knowledge of water heaters and water conditioning systems

-Excellent leadership skills with the ability to constructively coach and motivate diverse personalities on a daily basis; preferably someone who has successfully served in a similar role prior

-Must have exceptional problem-solving skills with a keen eye for detail

-Outstanding organizational, analytical and decision-making abilities

-Be very customer service driven with outstanding follow-through

-Must possess strong communication skill-sets, both verbally and via email

-Proficiency of Microsoft Windows and the ability to use a computer with minimal assistance is required

-Maintain a consistently clean and professional appearance

-Must have a valid NYS drivers license

Benefits:

-Paid vacation, holiday, sick days

-401(k) available after 1yr of continuous employment with company match

-Company-provided 3rd party supplementary disability policy

-Company-provided $25K life insurance policy

-Full medical/dental packages available

-Company-issued vehicle and gas card

-Company-issued uniform

-Company-issued smartphone

-Weekly paycheck