Field Service Technician

Requisition ID: 1903610

Description

About NOV and Rig Technologies

National Oilwell Varco (NOV) is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers’ full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations.

NOV Rig Technologies makes and supports the world’s most advanced drilling solutions. With a long history of manufacturing advanced drilling equipment packages—think top drives, iron roughnecks, draw works, BOPs, and risers—as well as complete land rigs, we're constantly working to solve our customers’ operational challenges. We're designing new technology and robotics that deliver increased automation; expanding our training offerings to help our partners close the industry's generational gap; and developing smarter, more advanced drilling solutions for all types of land and offshore environments.

We're continually pushing our own standards higher to deliver the safest, most efficient, and most reliable drilling solutions in the world. Join us as we continue to power the industry that powers the world.

The NOV Aftermarket Group is currently recruiting for a Field Service Technician to join our team in Casper, Wyoming. The main responsibilities of this role include:

Field Service Technician will be responsible for providing a high level of customer service for product maintenance and repair in the field.

Responsibilities:

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner

• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products

• Perform field upgrades of software and hardware and train customers on how to properly operate the system

• Communicate field failures and feedback reports to the appropriate departments

• Complete and submit field service documentation in a timely manner

• Perform other work-related tasks as required as assigned

• Comply with all NOV Company and HSE procedures and policies

Facility Specific Responsibilities:

• Install, commission, troubleshoot, and repair drilling equipment such as: Analog and digital PLC based systems

• Proprietary integrated control systems (Cyberbase, Amphion)

• Variable Frequency Drives

• Hydraulic/Pneumatic Systems

• Electrical Systems (including various types of AC/DC motors)

• Mechanical Systems (including fittings, gearboxes and bearings)

• Provide training to other NOV personnel on aforementioned systems and equipment as needed.

• Provide accurate and timely report(s) to appropriate personnel regarding work progress and output.

• Collaborate frequently with internal and external customers.

Qualifications

Requirements:

• High school diploma or an equivalent combination of education, training and experience.

• Experience working on mechanical, electrical, electronic systems is an asset

• Knowledge of oil and gas field components, including software and hardware is an asset

• Electrical/electronic/mechanical aptitude is an asset

• Ability to utilize various pieces of test equipment properly, including, multimeters, meggers, dial indicators, pressure gauges, calipers, basic hand tools, etc.

• Ability to troubleshoot hydraulic and pneumatic circuits is an asset

• Working knowledge of Word, Excel, Outlook and PowerPoint.

• Ability to work in harsh environments including rain, snow, heat and heights.

Travel Requirements:

• Position requires travel over 75% of the time and 24/7 on call.

• Ability to travel on short notice domestic.

• Retain or can obtain, a valid Transportation Worker Identification Card issued by the Department of Homeland Security.

• Own a valid driver license and good driving record.

Other skills and competencies:

• Must be able to step out of comfort zone and learn new skills/equipment

• Must be able to multi-task

• Must be able to work independently with minimal direction/supervision.

• Able to learn and retain product knowledge.

• Possess high self-motivation.

• Must be customer service oriented.

• Able to work within a team environment.

• Must possess exceptional interpersonal skills to work with internal and external customers.

Job: Aftermarket

Schedule: Full-time

Shift: Day Job

Job Posting: