21 Feb
Debt Collection Representatives (Newark, DE)
Delaware, Delaware 00000 Delaware USA

Vacancy expired!

Debt Collection Representative (Newark, DE)

Training Class Start Date: Monday, March 2, 2020

Job Objective Summary:

To contact specified individuals to retrieve any and all our client’s accounts receivables.

Applicants Must Hve:

- Prior call center experience. (Preferred: fast-paced, inbound and outbound)

- Ability to work 40 hours per week including some Saturdays. No Sundays required. Shifts can vary from 8am-5pm or 12pm-9pm.

Experience Needed:

-Telemarketing and/or customer service skills.

- Good written and oral communication skills.

- Good organization skills.

- Ability to work well under pressure, to work independently, and to meet deadlines.

- Goal oriented and motivated.

Preferred experience, but not required:

- Knowledge of the FDCPA & credit bureau reports

- Experience in agency or bank recovery

Job Duties:

1. Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.

2. Work minimum number accounts per hour as set forth by management.

3. Set up suitable payment arrangements once contact with debtor has been made and follow up on payment arrangements.

4. Follow-up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management.

5. Perform all phases of skip tracing work – ordering and working credit bureau reports, Fastdata, and nearby.

6. Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.

7. Adhere to and abide by all regulations as set forth by the FDCPA.

8. Any other duties as assigned by General Manager or Section Manager.

TO APPLY OR TO LEARN MORE

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