IT Support Specialist needed- Global Company- $20-$30/hr, 40 hrs (Fishers, IN)

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Looking for resource right away Must pass drug and background screen

Our client is one of the largest manufacturing organizations in their field with manufacturing plants, offices, clients, and vendors scattered across the globe. They are looking for a Sr. Desktop Support Engineer to provide technical support and administration to the organization’s end users and network. This role will consist of mostly support and maintenance paired with some network administration and special projects.

You will be responsible for incident ticket requests, infrastructure and application upgrades, appropriate documentation, and adhering to all IM standards. A successful candidate will be client facing with the ability to work within a small team with little direction. This is a long term engagement with opportunity for advancement

Required proficiencies:

Experience supporting end users directly, over the phone, & through email

Daily hands-on experience with network/systems troubleshooting and support

Experience installing and maintaining HP printers and other hardware

Experience with Windows 10 upgrades and maintenance

Networking Deployment and Support: IP routing, monitoring, wireless, hardware load balancing, high availability technologies and change control procedure

Ability to work on a small team in fast-paced environment with high visibility

Knowledge of Microsoft Products (Exchange, SharePoint, Active Directory, etc.)

Configuration and support of Office 365

Defining, documenting, and enforcing system standards

Potential travel up to 10%

Bonus points for:

Bachelors Degree in related field

Cisco Certifications

Prior experience with Aruba