Revenue Systems Analyst

Who We Are

At UnCruise, we work together to support and build a brand that provides an enriching adventure travel experience that inspires an appreciation of local cultures and the natural world. Sometimes that means we kayak among icebergs, travel to hidden waterfalls with a local guide or snorkel with sea lions, dive with manta rays and share air with whales. Our destinations include Alaska, Columbia & Snake Rivers, Costa Rica & Panama, Belize, Colombia, Galapagos, Hawaiian Islands, Mexico's Sea of Cortes, and Pacific Northwest. Every employee plays a major role in bringing the adventure to life. When you join our team, you become an important part of our uniqueness.

Job Summary

The Revenue Systems Analyst administers the data systems and leverages the data from those systems to produce performance and intelligence reports for company executives. The management of the data systems is focused on ensuring a smooth business operation while continually seeking improvement. Additional duties include financial analysis for forecasting and budgeting purposes, ad hoc assignments such as market research, ensuring data integrity and security and other duties as needed. The Revenue Systems Analyst reports to the Director of the Revenue Management Department.

Responsibilities

Salesforce System Support

• Administer the current revenue systems.

• Monitor and update system data.

• Train and provide support functions as needed.

• Develop and manage improvements to the system through project planning, coordination, training and support, and promotion of the new features.

• Create and develop marketing and mailing lists using Salesforce database.

• Create new reporting capabilities and respond to ad hoc reporting requests as needed.

Business Intelligence and Analysis

• Produce regular weekly reports on sales performance.

• Develop financial models for budgeting and forecasting.

• Develop dashboard reports.

• Perform ad-hoc market research.

CyberQuery Administration

• Provide support functions as needed.

• Maintain report integrity for the users.

• Create new reports on an ad hoc basis.

Misc. Duties

• Promote standardization of business processes across all teams and systems to ensure sustainable business practices and data integrity.

• Produce documentation on processes, policies, application configuration and help-related materials.

• Work with the Revenue team to develop and implement a plan to update various data systems within the company.

• Back up and assist with all revenue department systems and functions.

• Other duties as needed and assigned.

Qualifications

• BA or BS Degree; or 2 or more years of work experience in revenue.

• Salesforce experience required.

• High level abilities in Excel, Word, etc is required.

• Able to work in a fast-paced environment where things may constantly change.

• Efficiently and effectively manage independent workload.

• Polished social skills and maturity to communicate clearly, positively, and calmly.

• Outstanding customer service mentality and practice.

Employee Benefits

• Cruise Benefit – Explore the world as our guests do: employees receive one complimentary cruise for two people every year, after each year of employment.

• Health and Wellness – Comprehensive medical, dental, vision, short-term and long-term disability, life insurance and flexible spending account options.

• 401k – Employees are eligible after 1 year of employment.

• Time off – Enjoy ten company-paid holidays annually. Earn paid vacation and sick time throughout the year, and qualify for more vacation days as you gain tenure.

• Give Back to the Community – Make a difference by volunteering for non-profit and community organizations that you choose using two company-paid VTO (volunteer time off) days each year.

• Eco-Commute – Earn $10/day when you commute to work without the use of a motorized personal vehicle. You can walk, bike, take the bus, or kayak.

• Free Parking – Employees park for free at our Seattle office on days they commute by car.

Disclaimer Statement

This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is the policy of UnCruise Adventures not to discriminate on the basis of race, color, sex, creed, religion, marital status, citizenship, the presence of any sensory, mental, or physical disability, gender identity, gender expression, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities, or employment as required by law.

YJN4nNVuuv