05 Apr
Enrollment Specialist/Receptionist
Wyoming, Sheridan , 82801 Sheridan USA

Position Details

POSITION REQUIREMENTS

Job Title

Enrollment Specialist/Receptionist

Department

Enrollment Services

Location

Sheridan

Posting Category

Staff

Desired Start Date

Hourly Rate (if applicable)

Hiring Range

13.38 - 16.73

Full Salary Range

13.38 - 20.07

Benefits Summary

  • Employer paid retirement plan (17.37%
employer paid; 1.25% employee paid)

  • Group Health, Dental and Life
Insurance, including Flex Benefits

  • 20 days paid annual leave
  • Four days per year paid personal leave
  • 16 paid holidays per year
  • Paid medical, emergency and
bereavement leave

  • Employee and family tuition waivers
  • Free easy-access parking
  • Collaborative work environment
  • Onsite fitness center and walking track
  • Verizon, Microsoft, Dell and HP
employee discounts

  • Professional development

Months Worked Annually

Full-time 12 months

Typical Work Schedule

Generally, Mon.- Fri., 8am to 5pm.

Occasional evenings and weekends

Position Information

Posting Number

20150689P

Job Posting Date

03/17/2022

Initial Review Date

Open Until Filled

Yes

Job Summary

The Enrollment Specialist has an upbeat, positive and outgoing personality as s/he serves as the face of a growing and dynamic organization. The Specialist works as part of a collaborative, integrated team and shows initiative in supporting the needs of students, families, and community stakeholders. The Specialist is able to work independently in a fast-paced, ever-changing environment, and practices effective time management in accomplishing assigned duties.

Reports To

Director of Advising Services

Education/Qualifications

Minimum Qualifications including education, experience, required licensures, certifications, and registrations:

  • Associates degree from an accredited institution required.
  • Customer service experience preferred.

Desired Qualifications including education, experience, required licensures, certifications, and registrations:

  • Bachelor’s degree from an accredited institution.
  • Previous experience working with students in a college setting.
  • Basic knowledge of college admission, advising, registration, and financial aid policies and procedures.

Knowledge, Skills & Abilities

  • Excellent customer service
  • Troubleshooting and problem solving
  • Positive communication – oral, written, and interpersonal
  • Excellent organization
  • Work independently with frequent interruptions
  • Get along well with others and work as an effective team member

Working Conditions/Physical Requirements

  • Standard office environment
  • Some evenings and weekends
  • Some lifting required

About Northern Wyoming Community College District

Sheridan College is located in historic Sheridan, WY at the foot of the beautiful Big Horn Mountains, minutes away from a variety of outdoor recreational activities. Sheridan is ranked “America’s Top Western Town” by True West magazine and is a vibrant community. Sheridan College is a vital component in the community.

Gillette College is located in Gillette, WY, the county seat of Campbell County. Located midway between the Big Horn Mountains to the West and the Black Hills of South Dakota to the east. Gillette is a growing, family-friendly community and enjoys a very strong economy due to energy-related industries located there.

NWCCD also includes a small campus site in Buffalo, WY.

Experience

Special Instructions to Applicants

All NWCCD job postings are contingent on funding. Transcripts will be required and may be attached to your online application documents under “Transcripts” and for additional space, under “Other Documents” or emailed to: HR@sheridan.edu. Letters of recommendation are highly recommended and can be attached to your online application documents (up to three letters), or may be sent to Human Resources at HR@sheridan.edu.

Job Duties

These are the job duties for required of the position.

Percentage of time

30%

Responsibility/Duty

  • Act as the ‘face’ of Sheridan College making sure all visitors feel welcome and supported.
  • Greet students and visitors warmly and ascertain how to best support their needs.
  • Maintaining positive student relationships by handling questions and concerns with speed, accuracy, and professionalism.

Percentage of time

30%

Responsibility/Duty

  • Manage central phone system for all incoming phone calls.
  • Provide accurate, valid, and complete information to students by utilizing the correct resources/tools required.

Percentage of time

20%

Responsibility/Duty

  • Schedule appointments for Admissions, Advising, Testing, and Financial Aid when appropriate.
  • Manage communication with Admissions, Advising, Testing, and Financial Aid regarding walk-in student needs.

Percentage of time

10%

Responsibility/Duty

  • Other duties as assigned


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