20 Apr
Full Time - Data Analytics Manager - Atlanta, Georgia
Georgia, Atlanta , 07417 Atlanta USA

Vacancy expired!

Job Description

Company: APOLIS

Position Title:

Data Analytics Manager

Location: Atlanta, GA

Duration:

Full Time

Tax Term: Salary

Job Reference Code: RS052133

Job details:
  • Manage the reporting suite ensuring timely and accurate delivery for our teams to action,
  • Manage reports, analyses, and dashboards (all aspects from content, configuration, delivery, insights, and recommendations).
  • Manage data quality control, cross-referencing, and cleansing to ensure data integrity.
  • Proficient in Microsoft products and ERP (i.e., Oracle and other niche-based query software).
  • Oversee the quality monitoring and scorecards of all team members to achieve world-class service.
  • Manage the ongoing staffing needs on our omnichannel system to allow our customers full contact with center resources.
  • Manage all communication blasts to our customers to open our communication channels and information flow.
  • Manage and program the bot farm to service our departmental needs 24/7.
  • Build, develop and cultivate team members.
  • Meet or exceed Service Level Agreements (SLAs) for established tests and manage the team to meet defined Key Performance Indicators (KPIs) and team goals to drive customer service excellence.
  • Work with other internal teams to meet customer expectations
Please feel free to call me on

310 929 4722 or email me ronit DOT soni AT apolisrises DOT com as per your convenience in order to discuss more about this opportunity.

Thanks

Ronit Soni

APOLIS

222 N. Pacific Coast Highway, Suite 2250 | El Segundo, CA 90245.

Website:

www.apolisrises.com

About APOLIS (Formerly known as RJT Compuquest): APOLIS is an ERP and IT consulting services provider focused on providing innovative and successful business solutions. We are capable of working across all technology platforms, operating systems and infrastructures. APOLIS has experience in performing implementations, technical and functional upgrades, optimization projects, and full-service staffing.

Vacancy expired!


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