21 Apr
System Administrator
New Hampshire, Portsmouth , 03801 Portsmouth USA

Vacancy expired!

Knowledge Management, Inc. (KMI), a small business founded in 1998, provides world-wide mission critical services to the US Federal government. Our services include:

Enterprise Information Technology ; Logistics ;

Education ; Program Management

Title: System Administrator (SA)

Locations: Portsmouth, NH

# of open positions: 1

Shift: 1st shift

Required clearance: Secret (Active)

Work Status: US Citizen

Estimated Contract Duration: Base year + 6 (1 - year options)

Experience: 5 - 7 years Systems Administrator

Education: AA/BS Computer Science preferred

Certifications: Preferred CompTIA, A+ Certified, CompTIA Network+ Certified; CompTIA Security+

Summary The scope of this effort is to provide IT Operations and Maintenance support for the HW/SW platforms on which our customers IT systems reside and operate. The SA provides support at domestic facilities working closely with the Government SA's as requested. The SA shall support the ISSO and ensure that security and internal controls are handled in accordance with customer policies and procedures. The SA shall ensure that all problems/incidents are logged into the Ticket Management System and managed in accordance with the requirements specified by the government. The SA installs, configures, troubleshoots, resolve complex issues, and supports ongoing usability of desktop computers, laptops, SW/HW, and peripheral Commercial-Off-the Shelf (COTS)/ Government-off-the-Shelf (GOTs) technology. Responsible for providing all customer facilities with HW/SW technical expertise.

Duties/Responsibilities consist of the following IT related functions, including but not limited to:
  • Provide planning, installation, training, support, monitoring and maintenance of HW (server and workstation builds) and software including all customer applications (e.g., Active Directory accounts and passwords, System Center Configuration Manager (SCCM) and, other locally installed customer applications, etc.) security/vendor patches/updates/vSphere Installation Bundle (VIBs), and Oracle/SQL databases.
  • The SA's should provide reporting of these efforts such as, but not limited to: Server/workstations rebuilds VMware and standalone environments (Windows and Linux), management of Windows, VMware and NetApp Filers.
  • Coordinate and inform customer management of all risks impacting IT related services including but not limited to, power outages, environmental changes, natural disasters (fire/flood), employee accident or deliberate acts, maintenance or third-party vendor actions.
  • Coordinate and plan for upgrades, perform monthly restores to validate user data integrity, replace HW/SW components as needed, and prepare for consolidation and decommission/retiring of HW/SW.
  • Perform back-ups, restores, purges and on-going management of data, systems, software and HW.
  • Monitor and document abnormal performance of server, workstation, and services trends as well as document and maintain site topology configuration and changes.
  • Provide server/workstation security services.
  • Provide remediation of vulnerabilities and ensure Symantec Endpoint Protection (SEP) compliance on all required devices.
  • Provide all hardware and software maintenance, such as hard drives, servers, workstations, chip/read writers, driver license readers, barcode readers, printers, digital scanners, etc.
  • Provide all Active Directory service/user account and password administration, and Active Directory user privilege administration and badge logon administration.
  • Create, maintain, track and communicate configurations and/or changes of configurations in HW, SW, data, permissions (or security-related information), etc.
  • Develop, maintain, and communicate diagrams, system configurations and technical documentation.
  • Provide and ensure availability, efficiency and effectiveness of systems, SW, HW, and data as well as technical support for testing and evaluation purposes.
  • Document, track and report on the support provided to the customer (inclusive of all levels of support and all facilities); report and follow-up on all trouble calls.
  • The candidate should have demonstrated experience working at a client site in a high stress and high threat environment and deliver measurable results.

    Equal Employment Opportunity Statement . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    COVID-19 Vaccination Requirement . Subject to applicable law, all prospective hires will be required to provide proof of COVID-19 vaccination (fully vaccinated) as a condition of employment. Reasonable accommodations based on medical proof or religious beliefs will be considered.

    E-Verify Statement . Knowledge Management, Inc. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, KMI is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

    Pay Transparency Non-Discrimination Provision. Knowledge Management, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

    Disability Statement . Knowledge Management aims to be a supportive workplace in all aspects of diversity, including accommodating those with additional needs. If you have a disability and need reasonable accommodation or assistance at any point in the application or onboarding process, please email us at marie@knowledgemanagement.com . V/R Marie Marie Luppold Sr. Program Coordinator Knowledge Management, Inc. (KMI) 353 Middlesex Road Tyngsboro, MA 01879 Mobile: 978-621-5851 Fax: 978-970-1268 LinkedIn: www.linkedin.com/in/marie-luppold-42a4798 Email: marie@knowledgemanagement.com Website: www.knowledgemanagement.com "An RS3, SBA GSA Schedule 70, PSS Contract Holder & an SDB & MBE Certified Company"

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